Product Analyst, Just Eat Takeaway.com
6-Month FTC
3 days a week in office
Global online food, grocery and retail delivery marketplace
Be an early applicant
Global online food, grocery and retail delivery marketplace
1001+ employees
Be an early applicant
3 days a week in office
1001+ employees
Company mission
Empowering everyday convenience.
Role
Who you are
- Are you a passionate and skilled Product Analyst eager to make a tangible impact at a leading global food delivery platform? Do you thrive in a collaborative environment, using data, insights, and analysis to inform critical business decisions?
- Experience in a data analysis or product analysis role, preferably within a digital product environment
- Skilled in SQL for data extraction and manipulation
- Experience with data visualisation tools such as Tableau, Looker, or similar.Sound understanding of relational data models
- Ability to derive insights from complex datasets and provide actionable recommendations
- Familiarity with statistical analysis concepts, including basic experimental design (e.g., A/B testing)
- Strong communication and interpersonal skills, with the ability to explain technical concepts clearly
- Experience working effectively within cross-functional teams. Commercially minded with an outcome-focused approach
- Self-motivated, curious, and proactive in identifying opportunities
- Ability to manage multiple tasks and adapt in a fast-moving environment
What the job involves
- If this sounds like you, Just Eat Takeaway.com is looking for a talented mid-level Product Analyst to join our dynamic Customer & Partner Care Product Analytics team!
- As a Product Analyst, you'll play a crucial role in understanding and optimizing our product experiences. You'll leverage data to uncover insights into user actions, identify areas for improvement, and contribute to data-informed product decisions that enhance customer and partner journeys while optimizing business value
- Working closely with product managers, UX designers, UX researchers, engineers, and other data professionals, you'll translate complex data into actionable recommendations, helping to shape a better global user experienc
- This is an exciting opportunity to grow your analytical skills and make a tangible impact within our product team, specifically focusing on the support journey for our customers and partners
- Product Performance Analysis: Utilise product data to understand how users interact with our platform, identify pain points, and contribute to developing solutions. Monitor key performance indicators (KPIs) and provide regular performance insights to Product Managers
- User Behavior Insights: Build a quantitative understanding of user segments, their usage patterns, and key journeys to inform product design and development
- Data Exploration & Tooling: Apply tools such as Google Analytics, Snowplow, and BigQuery to conduct behavioral analysis and extract relevant data
- Cross-functional Collaboration: Collaborate with product managers, UX teams, and business stakeholders to assess opportunities, understand the impact of product changes, and support task prioritization
- Reporting & Visualisation: Create clear, insightful, and standardised reports focused on product metrics. Assist in developing a comprehensive suite of reporting for ongoing performance tracking
- Experimentation Support: Support the design and execution of A/B tests and other experiments to measure the impact and success of new product initiatives
- Data Infrastructure Contribution: Contribute to the alignment and guidelines of our data infrastructure, working as part of the broader Customer Data & Analytics team
- Communication: Effectively communicate analytical findings and recommendations to both technical and non-technical audiences, using data visualisation and storytelling techniques
Our take
Just Eat Takeaway, born from the merger of Just Eat and the Dutch-born Takeaway.com, stands as a formidable force in the realm of food delivery. Surpassing expectations, this union has made way for the world's largest online food delivery entity outside of China. Bolstering its stature further, the company made a significant move in 2021 by venturing into the US market through the acquisition of Grubhub, solidifying its position as a major player in the industry.
However, amidst its successes, Just Eat Takeaway faces competition from competitors like Uber Eats and Deliveroo. While it dominates the UK market, its global revenue pales in comparison its its rivals, such as Delivery Hero and DoorDash. Nonetheless, the company's established stronghold in one of the world's largest food delivery markets offers a degree of stability amid the fluctuating demands of customers witnessed in recent years.
To stay in the game, Just Eat Takeaway has grown to operate across 17 countries and 356,000 partners, via acquisitions and organic growth. It's also entered the grocery and retail delivery market alongside its primary restaurant delivery service. Though one of the last to venture into the grocery delivery sector, it has secured a partnership with the Co-Op, indicating a proactive approach to the market. Furthermore, the company continues to carve out its niche by offering exclusive services, such as being the sole courier for Domino's Pizza in the UK and Ireland, adding unique value to its offerings.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Employee endorsements
Nice people
"The people make JET! There is a very social culture making it easy to meet new people and get to know your team. Everyone is so friendly and ensure..."
Funding (2 rounds)
Apr 2014
$84.5m
SERIES B
Jan 2012
$15.1m
SERIES A
Total funding: $99.6m
Company benefits
- Leisure and Lifestyle: These benefits are designed to help you make the most of your time and enjoy everyday life: Generous annual leave entitlement | An additional day off to celebrate your birthday - take it whenever suits you | Flexibility to buy or sell holiday days (within an annual limit) | Monthly meal allowance to enjoy food at work or at home | Access to discounts, cashback offers and savings via an employee portal
- Protecting the Future: These benefits are designed to give you and your loved ones peace of mind: Life insurance cover from your first day of employment | Income protection support if you're unable to work due to long-term illness or injury | Pension scheme with company contributions and the flexibility to increase your own contributions
- Health and Wellbeing: Helping you stay physically and mentally healthy: Private medical insurance options, depending on your role and location | Enhanced family leave for maternity, adoption, paternity, and shared parental leave | Annual eye care benefits, including eye tests and financial support for glasses | Confidential Employee Assistance Programme (EAP) | Office perks including healthy snacks and drinks | Mental health support, including on-site coaching and access to wellness platforms
Company values
- Lead: We’re proud to be a global leader in the online food and retail delivery market. Not just in choice and order numbers, but also by creating innovative and sustainable solutions
- Deliver: We deliver more than just fantastic food and goods, both to our customers and ourselves. We work together to ensure success and grow our business
- Care: We care for our customers and restaurant partners by understanding their needs. This care also extends to society at large, from ethical choices to environmental initiatives
Company HQ
Eastern Docklands, Amsterdam, Netherlands
Articles
Leadership
Jitse Groen
(CEO)Originally the founder of Takeaway.com, prior to the company's 2020 merger with Just Eat. Previously served as CEO for GRIB BV.
Diversity, Equity & Inclusion at Just Eat Takeaway.com
- With a global presence in 17 markets and employees from over 100 nationalities, our inclusive company culture is central to everything we do and we are comÂmitÂted to livÂing our valÂues to creÂate a place in which everyone feels they truÂly belong.
- We want to encourage everyone to step into each other's world and to embrace new perspectives, continue to inspire innovation and, ultimately, to gain valuable insights that creates a sense of belonging and help grow our global business.
- ​​​​​​​Our Communities are the heart of our culture. They are employee-led advocacy groups supported by company resources and budget, driving inclusion and diversity through collaboration on internal communications, organising and sponsoring events, and empowering allyship.
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