Senior People Operations Partner, Adyen
$145-205k
5 days a week in office
Payments platform built to grow businesses
Posted today
Payments platform built to grow businesses
1001+ employees
Posted today
$145-205k
5 days a week in office
1001+ employees
Company mission
Adyen's mission is to make payments choices easy for merchants.
Role
Who you are
- With a curious and innovative-driven mindset, you will be responsible for ensuring our employee experience is seamless, consistent, and scalable throughout the employee lifecycle. Your expertise will be used to analyze operational pain points, lead process redesign initiatives, and leverage our core HR systems to eliminate manual work
- This role requires a unique blend of deep operational experience, technical fluency in HR systems, and a proven ability to lead organizational change whilst being a highly strategic and hands-on individual contributor
- 8+ years of experience managing or scaling HR operations, with expertise in utilizing data and systems to enhance and scale processes
- Experience with HRIS systems (e.g., Workday, Greenhouse), to optimize global people operations
- Ability to manage complex, end-to-end projects with cross-functional dependencies
- Ability to break down processes, identify solutions where possible, and translate business needs into technical system requirements
- Ability to communicate operational concepts clearly to technical teams and drive consensus with non-technical business partners
- Curious, innovative mindset with the ability to challenge existing processes and bring forward scalable, employee centric solutions
- Experience at a fast-paced, high growth, global company
- Comfortable working across multiple time zones, cultures and asynchronously
What the job involves
- Adyen is looking for a Senior People Operations & Transformation Partner to join the Global HR Innovations Team to further drive the international growth of the company
- Our aim as a team is to support the development, management and retaining of our talented Adyen workforce - we keep our people moving to keep payments moving
- At Adyen, our people are our greatest asset. Our unique company culture attracts the smartest people, who take initiative & ownership and can contribute to our fast growth. We believe that people reach their utmost potential if we give them freedom, opportunity, and ownership over their work
- Proactively review, analyze, and map complex people processes, identify bottlenecks and system utilization gaps to design and implement simple, automated, and scalable solutions
- Standardize and document People Operations policies, procedures, and workflows company-wide to ensure compliance, consistency, and readiness for future growth
- Utilize data to measure operational performance, propose and execute changes based on clear business cases and ROI for efficiency
- Evaluate new HR technology and partner with People Analytics and Technology to drive innovation through data and systems enhancing operational clarity, automation and scalability
- Establish process governance standards, ensuring accuracy, security, and integrity across all people processes and systems
- Act as an escalation point for complex HR process inquiries, providing expert troubleshooting and root cause analysis to resolve systemic issues
- Act as the process expert defining the requirements for system changes (HRIS, ATS) needed to support improved operational workflows
- Execute necessary configuration changes within the core HRIS (e.g., setting up new workflows, updating custom fields, process validation) to support process improvements
- Execute and support the implementation of operational frameworks that drive efficiency and maintain a strong employee experience
Application process
- Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role
Our take
Adyen has been one of the most successful businesses in Europe over the last decade. When it went public in 2018 at a valuation of €7bn, it raised over €1bn and its share price popped on the first day, resulting in a valuation of €14bn. Its valuation has continued to climb by the billions.
Adyen competes with large players like PayPal, as well as outsized startups like Stripe, to power payments and provide other infrastructure to conduct digital transactions. Disrupters in the field have been buoyed by a strong rise in eCommerce activity, where some or all of a transaction by a customer is made either online or by mobile.
Adyen has been one of the companies riding the wave by helping to reduce the friction between a company choosing to take payments online, and actually being able to do it. That can take multiple steps and agreements across numerous countries — Adyen’s pitch is that it essentially handles all of it in the backend as a service for its users. Notable partners have included Autocanteen, a touchless self-checkout solution for the hospitality industry, and BILL, a small business-focused fintech platform.
Steph
Company Specialist at Welcome to the Jungle
Insights
36% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Sep 2015
$59m
GROWTH EQUITY VC
Dec 2014
$250m
SERIES B
Total funding: $327.9m
Company benefits
- Global exchange program
- Weekly happy hour
- Delicious healthy lunches
- Phantom share package
- Yearly trip to Amsterdam
- Paid holidays
- Work from home opportunities
Company HQ
Nieuwmarkt en Lastage, Amsterdam, Netherlands
Leadership
Pieter Van Der Does
(Co-Founder & CEO)Previously Chief Commercial Officer at Bibit (payments company) before co-founding Adyen in 2006.
Salary benchmarks
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