Vice President, Product Lead, Expedia Group
Hotels.com
Online travel shopping company
Be an early applicant
Online travel shopping company
1001+ employees
Be an early applicant
1001+ employees
Company mission
Expedia's mission is to power global travel for everyone, everywhere.
Role
Who you are
- 15+ years of experience in product management, with at least 5 years in senior leadership roles
- Proven expertise in defining and executing product strategies that drive growth and innovation
- Strong leadership skills with experience leading cross-functional teams and aligning stakeholders across the business
- Excellent communication and storytelling abilities to inspire and align diverse teams
- Knowledge and experience in travel, hospitality, e-commerce, or technology industries preferred
- Bachelor’s degree required; MBA or advanced degree preferred
What the job involves
- The Vice President, Product Lead- Hotels.com will own the development and execution of a product strategy aligned with H.com’s strategic goals and Expedia Group’s broader business objectives
- This leader will operate as part of a dedicated, cross-functional team, working closely with the General Manager (GM), CPO/CTO and other stakeholders to deliver exceptional customer experiences that drive brand differentiation, market share expansion, and profitable growth
- Leveraging deep customer insights and market trends, the VP will foster a culture of innovation and continuous improvement
- Customer-Centric Product Vision & Strategy
- Additionally, the VP will ensure seamless alignment between business strategy, product innovation, and operational excellence, inspiring internal teams and driving efficient, high-impact outcomes for H.com
- Champion the Voice of Traveler across all stages of product development, ensuring customer needs drive key decisions
- Define and communicate a compelling product vision aligned with H.com’s growth goals, Expedia Group’s broader strategy, and evolving market dynamics
- Product Lifecycle Execution & Operational Excellence
- In partnership with cross-functional leaders (GM, CPO/CTO and other stakeholders), this role will focus on developing a cohesive product roadmap that aligns with our strategic priorities, financial objectives, and brand goals
- Oversee the end-to-end product lifecycle—from ideation to post-launch—ensuring high-quality execution, compliance with standards, and efficient time-to-market
- Innovation & Market Insights
- Stay ahead of market trends and proactively shape customer expectations through insights from competitive analysis and feedback loops
- Foster a culture of continuous experimentation and innovation, integrating the latest technologies to maintain H.com’s market leadership
- Internal Evangelism & Cross-Functional Leadership
- Lead storytelling efforts that build alignment and momentum across departments, creating excitement around product strategies
- Act as a product evangelist, fostering collaboration with engineering, marketing, finance, and supply teams to drive cohesive execution
- Customer Experience & Brand Differentiation
- Deliver a seamless, personalized customer experience that enhances brand loyalty and drives retention
- Ensure high-quality service delivery across the traveler journey by monitoring breakpoints and optimizing cross-funnel performance through analytics
- Additional Competencies
- Bias toward action: Use lean and fast-moving methodologies to drive progress in a collaborative environment
- Problem-solving under ambiguity: Comfortably navigate complex situations and make recommendations across competing business needs
- Goal-oriented leadership: Motivate the team and the wider organization to strive for continuous improvement and achieve shared objectives
- "One team" mindset: Foster transparency, encourage knowledge-sharing, and advocate for collaborative data-driven decisions that lead to better customer outcomes
Salary benchmarks
Our take
Expedia is an online travel agency. They enable users to access a wide range of services including airline tickets, hotel reservations, car rentals, cruises, vacation packages, and various attractions and services via the world wide web and telephone travel agents. Its primary web businesses include Expedia.com, Hotels.com, Hotwire.com, and Egencia.com.
Between 2021 and 2022, Expedia has been selling and merging a list of its sub-brands in a bid to simplify its operations, including Egencia and Classic Vacations. Due to plummeting share prices, mostly in the case of its sub-brands, Expedia has been leveraging its subsidiaries' customer base and merging them into the company’s core brand. Contrasting this move, Expedia has also been partnering with tech start-ups in a bid to make travel more accessible to underserved groups. Becoming Rentable, a travel company for the disabled is one of 12 startups that are part of Expedia Group’s new Open World Accelerator Programme.
What this indicates is Expedia’s shift from buying other travel companies and a move towards enhancing the experience of its preexisting customer base. This move is aiding in a long-term plan for greater long-term traveler loyalty, utilizing Expedia’s vast amounts of data, not just from reviews, but from check-in, cleanliness, communication, cancelations, etc to inform how guests experience a property.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Leisure Travel Reimbursement
- Travel Discounts
- Family & Friends Discount
- Employee Assistance Program
- Wellness Reimbursement
- Global Service Awards
- Business Travel Medical Insurance
- Matching Gifts
- Expert Medical Opinion
- New Parent Benefit
- Employee Stock Purchase Plan
- Private Health Insurance
Company values
- Force Simplicity
- Include Consciously
- Trust Each Other
- Go Get What's Next
- Choose Fearlessly
Company HQ
Interbay, Seattle, WA
Articles
Leadership
Peter M. Kern
(CEO, not founder)Has been a director of Expedia Group since completion of the IAC/Expedia Group Spin-Off and has served as Vice Chairman of Expedia Group since June 2018. Previously CEO of Tribune Media and Managing Partner of InterMedia Partners VII, LP, a private equity firm.
People progressing
Joined as Manager - Strategic Initiatives and has been promoted multiple times to Senior Manager - Strategic Initiatives after 1 year, to Director - Strategic Initiatives also after 1 year, and again to Senior Director - Strategy & Supply after 2 years. Now works as the Vice President of the Travel Agent Affiliate Program.
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