General Manager, Lime
$119-164k
+ Annual performance bonus and equity may be provided as part of the compensation package, depending on the position offered
More information about location
Electric bike and scooter rentals
Be an early applicant
Electric bike and scooter rentals
1001+ employees
Be an early applicant
$119-164k
+ Annual performance bonus and equity may be provided as part of the compensation package, depending on the position offered
More information about location
1001+ employees
Company mission
To build a future where transportation is shared, affordable and carbon-free.
Role
Who you are
- 7+ years of experience as a highly cross-functional visionary manager within an operations, management consultancy, financial, business analyst, or equivalent role
- Demonstrated background in driving operational excellence
- Experienced in owning a P&L
- Advanced understanding metrics and KPIs and the levers to pull to drive results
- Advanced knowledge of how a warehouse operations works
- 5+ year of experience managing a team of professional level staff for a large and complex market or region
- You love building top-tier teams and have a demonstrated background in developing and motivating your team to perform at their best
- Analytically minded with a strong understanding of real-time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports
- Advanced Excel or Google Sheets skills required and knowledge of SQL a major plus
- Comfortable in identifying and resolving complex issues, exercising good judgment in drawing conclusions, while navigating ambiguous environments
- Relentlessly curious, always wanting to dig deeper and understand why, particularly to understand what our customers need
- Excellent communicator with the ability to flex your communication style to internal stakeholders - such as the C-team or your own team - and external stakeholders such as local government
- Detail oriented with a focus on process improvement, self motivated and energetic, with the drive and ability to learn new skills and grow with the role
What the job involves
- As a General Manager at Lime you are the owner of a large and complex region owning a P&L
- You will manage a team of people managers and will guide global internal cross-functional teams including government relations, central ops, product, etc
- To drive growth, operational excellence, and profitability for Lime
- Additionally, you will develop and maintain relationships externally with city officials, community members and businesses to understand the needs of the region and develop comprehensive global strategies that will help us solve some of the most critical issues
- As the main point of contact for your region you will play an integral role in collaborating cross-functionally with global internal stakeholders such as government relations, central ops, product, etc
- To develop strategies that will make an impact and help us overcome some of the most critical issues facing Lime
- You will also be the senior most voice for your region representing Lime externally
- Building strategic relationships with city officials, community members and businesses to understand the needs of the region and bring this information to your management team so they can successfully execute on these strategies
- Own and manage the P&L, team, and strategic direction for a large and complex market or region
- Be the operational expert for your region, champion operational excellence, own end-to-end operational improvements, advising teams and influencing innovation across the company
- Apply your deep understanding of the business mechanics to manage revenue and cost line items to target and conduct regular analysis on your region identifying trends and implementing recommendations to grow and optimize
- Act as the face of Lime to the region and partners with the Government Relations team to develop policy and strategy for the region
- Attract and develop top-tier operational talent while cultivating a high-performing, values-driven culture driven by regular feedback, clear accountability, and proactive performance management
- Manage cross-functional strategies with a global impact and partner cross-functionally to drive product and operational excellence organization wide
- Spearhead safety initiatives for our staff riders and vehicles to ensure safety remains the #1 priority
- Create a positive, inclusive, and safe workplace where people genuinely want to work
Our take
In recent years, electric-powered mobility companies have attracted an extraordinary amount of interest and funding, in part due to rising eco-friendly sentiment, and in part because of the race to "find the next Uber". Lime is one such company, that has rapidly scaled across multiple geographies to be a key player in the fight for market leadership.
Lime, along with its competitors, has had to grapple with regulation in many of its target markets, but nonetheless has steadily increased its footprint. Since its launch, the company has facilitated millions of trips, making it one of the biggest companies of its kind. Interestingly, the CEO has stated that "cars are our true business rivals—not other scooter companies", suggesting that its biggest business challenge will be to get families to give up their second cars.
With a presence that spans an impressive number of regions - most recently Lime has begun operating in Qatar - the company has cemented itself in the micromobility market, and stands to profit from the increasing popularity of these types of services. Across 2022, a substantial increase in ridership enabled Lime to achieve a "full profitable year", with suggestions it will pursue an IPO in the near future.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Nov 2021
$523m
CONVERTIBLE
May 2020
$170m
SERIES E
Total funding: $1.5bn
Company values
- Win together: We’re all on this ride, together. We put the company’s interests ahead of our market, and our function. We speak up, ask difficult questions and suggest solutions for the good of all. We compete externally, not internally
- Obsess about our customers: We innovate on behalf of our customers - riders, cities, and operators - and strive to understand them on a local level. We walk in their shoes and seek new ways to delight them
- Prioritize financial discipline: We act as owners. We succeed by making disciplined investments and smart financial choices. We recognize that constraints drive creativity
- Raise the bar: We consistently deliver top results. Yesterday’s wins are tomorrow’s expectations. We are always innovating to achieve the impossible and set a new precedent
- Celebrate our differences: We seek out different perspectives, life experiences, and ideas because diversity makes our work and teams better. We create an inclusive environment where everyone can be themselves
- Build great teams: We develop top talent because they are foundational to Lime's success. We treat every new hire, promotion, and performance conversation as an opportunity to cultivate strong trams
- See clearly, with optimism: We are clear-eyed about our challenges, and know that with planning, team work, and execution, we can tackle anything
- Challenge because we care: We are direct and honest with one another, and seek truth over personal victory. We lead with curiosity and listen with an open mind
- Boldly commit: We encourage debate, but once a decision is made, we commit fully by doing everything we can to achieve our goal
Company HQ
The East Cut, San Francisco, CA
Articles
Leadership
Toby
(Board Advisor)Founder and CEO of ZERO&. Was a Marketing Manager at Pepsi for 6 years before doing an MBA at Berkeley. Moved into consulting and VC for 5 years before starting Lime.
Brad
(Chairman)VP of Business Development at Tencent for 8 years. Managing Partner of a VC firm for 3 years, where he worked with Toby. Has an MBA from Berkeley.
People progressing
Joined in 2018 as a Data Analyst Intern before quickly becoming a Data Analyst. They left the company in 2020 but returned in 2021 as a Software Engineer.
Salary benchmarks
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Diversity, Equity & Inclusion at Lime
- Feeling accepted, celebrated, and supported comes standard when you work at Lime. Our Employee Resource Groups bring us together based on shared experiences. They include; lime Able, Parents@lime, Womxn@lime, lime Pride, and more.
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