Manager of Global Seller Experience Communications & Content, Salesforce
$127.2-174.9k
+ Employee stock purchasing program
World's leading CRM provider
Be an early applicant
World's leading CRM provider
1001+ employees
Be an early applicant
$127.2-174.9k
+ Employee stock purchasing program
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- Are you excited about shaping communications that improve the global seller and operator experience here at Salesforce?
- The ideal candidate is a savvy communicator and storyteller with deep experience in Marketing Cloud (or similar email marketing platform), Slack, and AI-powered communication tactics
- 4+ years of experience in communications, marketing, sales enablement, or change management, preferably in a B2B/SaaS or agency environment
- Strong writing, storytelling, and content development skills with the ability to distill complex topics into clear, engaging content
- Experience working with Sales or Revenue teams and understanding seller/operator personas
- Proficiency in communication and marketing platforms (e.g., Slack, Marketing Cloud, enablement portals)
- Ability to manage multiple projects and deadlines in a fast-paced environment
- Familiarity with Lead-to-Cash processes, Sales Strategy, or Sales Enablement
- Experience developing multimedia content (e.g., video, infographics) to support engagement
- Knowledge of Salesforce products (Slack, Sales Cloud, Service Cloud, Marketing Cloud, etc.)
What the job involves
- We are looking for a Manager to lead internal seller communications strategy for some of Salesforce’s most critical enterprise programs—driving awareness, engagement, and adoption of sales and revenue transformation initiatives
- This role sits at the intersection of communications, technology, and change storytelling
- As a key partner to Sales Strategy, Enablement, Change Management, and Product teams, you will design and execute multi-channel communication strategies that ensure sellers and operators receive the right information at the right time (75% of role)
- Additionally, you will work closely with our design team to support our Salesforce-on-Salesforce story engine, developing Customer Zero success stories across key sales programs and supporting their external amplification (25% of role)
- You will architect and deliver scalable, data-informed communication journeys that are targeted, timely, and measurable—ultimately improving how our teams work, sell, and deliver
- Lead the development and execution of communications strategies for Lead-to-Cash transformation initiatives, ensuring alignment with business priorities and seller needs
- Create and maintain messaging frameworks that enable clear and consistent communication across Sales, Revenue Operations, and cross-functional teams
- Lead multi-channel communication efforts, including newsletters, Marketing Cloud and Slack messaging, Slack, enablement portals, and executive presentations, ensuring messages are timely and impactful
- Collaborate with our design team to develop content and graphics that support change adoption, engagement, and enablement, working alongside leadership and cross-functional teams
- Lead execution of targeted campaigns that drive awareness and adoption of Lead-to-Cash process and technology changes
- Support the Voice of the Seller program by gathering and incorporating seller/operator feedback into communication strategies
- Identify gaps and create messaging or awareness around business needs through automation and business process improvements
- Work with Sales and Revenue teams to identify and address common friction points through proactive communication efforts
- Leverage AI and automation tools to scale communications and enhance seller engagement
- Develop reusable content templates and toolkits that enable Sales teams to effectively communicate change at scale
- Help build a strong brand identity for Lead-to-Cash transformation, ensuring communications are digestible, actionable, and engaging
- Performance Measurement & Optimization
- Track communication effectiveness through engagement metrics, seller/operator feedback, and adoption rates
- Continuously optimize content and strategy based on insights to align messaging with business goals and seller needs
- Support structured feedback loops with Sales and Revenue teams to ensure communications are driving meaningful action
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
SoMa, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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