Senior Site Reliability Engineer, Replicated

• 3+ years experience as a developer, site reliability engineer, platform engineer, or devops engineer
• Strong command of at least 1 programming language
• 2+ years experience with Kubernetes, Docker, or other container technology
• Deep experience with at least one cloud provider (AWS, GCP, Azure)
• Experience with Terraform, Ansible, or other infrastructure automation tools
• A growth mindset, the curiosity to learn, and commitment to a culture of psychological safety
• Excellent collaboration and technical communication skills

Desirable

• The Site Reliability Engineering team works to ensure that the company's services maintain the high level of reliability needed by our engineers and vendors
• You’ll monitor and troubleshoot systems (Containers, Kubernetes, Cloudflare), using tooling to increase efficiency (Terraform, Datadog), and collaborate with our internal development teams to enhance the quality of our products (GitHub, Flux)
• We’re proud to champion a blameless culture focused on continuous improvement, and highly value interpersonal skills as critical in handling incidents, effectively communicating technical issues, and managing conflicts in a productive way
• The Vision for Success:
• Manage the Replicated software infrastructure and the Kubernetes clusters it runs on
• Troubleshoot failures in tooling and infrastructure, and build sustainable fixes
• Collaborate with development teams to improve the observability and resiliency of our systems
• Write code and help support new services, products, and features
• Participate in on-call responsibility, captain incidents and remediate or triage issues
• In your first 30 Days:
• Learn as much as you can about the company, team and product
• Complete hands-on training with the product, complete an onboarding checklist and meet with team members from across the company
• Improve the onboarding process as you notice rough edges, bringing your fresh perspectives to identify areas where we can do better
• Spend time with the team understanding our work and current initiatives
• Pair with members of the team to grow your knowledge of our infrastructure and ask questions to understand how we got to where we are
• In your first 60 days:
• Contribute individual work to existing initiatives to deepen your understanding of Replicated’s infrastructure
• Shadow engineers in the on-call rotation, learning the process and making suggestions for improvements (both technical and procedural)
• Examine the systems you are learning, seeking to understand the “why” and challenge the answers as appropriate
• Continue to grow your understanding of Replicated - how our products are developed, building relationships with individuals, how our services connect and interact
• In your first 90 days:
• Take a leadership role for one of the team’s priorities, coordinating within and beyond the infrastructure team to accomplish the goal as you see fit
• Use your expertise to improve the reliability of Replicated services in collaboration with development and security teams
• Join the on-call rotation as a fully fledged member, leading incident command and learning reviews as needed
• Continue to learn and grow. Replicated is committed to ongoing individual growth and there will always be opportunities that require it