Sales Support, M&G
12+ Month Fixed Term Contract
International savings and investments company
Job no longer available
International savings and investments company
1001+ employees
Job no longer available
1001+ employees
Company mission
To help people manage and grow their savings and investments, responsibly.
Role
Who you are
- Proficient key board skills and good PC knowledge
- Good typing skills (audio & dictation)
- Knowledge of Excel and Power point
- Knowledge of Salesforce
- Open to learning, enthusiastic
- Good organisational skills
- Proven team player and willingness to ‘muck in’
- Proactive and will take ownership of issues
- Works well under pressure
- Good numerical skills
- Flexible
- Good communication skills at all levels
- Self-directed and self-motivated
- Previous Industry experience is an advantage - not essential
What the job involves
- The main responsibility will be to manage all daily administration & sales requirements including direct 1-1 support for Sales Directors
- In addition, manage sales & administration requests from relevant client base i.e., Northern client base including high net worth clients
- Assisting in the organisation of client events and roadshows including Fund Manager requests and travel etc. Producing all pre-meeting information as needed
- Extensive use and Maintenance of CRM system (Salesforce)
- Assist with the organisation of the RSDs travel
- Interaction with other departments within M&G including Marketing and Operations
- Client contact and query handling as required
- Assist in the completion of detailed fund questionnaires and on boarding of platforms and associated operational aspects
- Complete monthly expenses for the RSD’s
- Provide cover when other sales supports are on annual leave / out of the office
- To work collaboratively with colleagues and take personal accountability to maintain and enhance controls you are responsible for to support improvement of the overall control environment, customers outcomes and a reduction in M&G’s operational risk
- Accountable for providing a quality service or product to customers and stakeholders, using skills/experience built through significant practical experience or training
- Makes suggestions for improvements to the work of the team, based on previous experience and knowledge of similar situations
- Delivers outputs that are clearly defined, using discretion over how to achieve them
- Works within established frameworks and procedures, with the freedom to interpret them to solve a range of problems
- For team leaders, accountable for ensuring the team the role supports are delivering a quality service or product
Application process
- Closing Date: 30th July 2023
Salary benchmarks
Our take
Established through a merger with Prudential's UK and Europe operation in 2017, M&G has emerged as a leading savings and investment company. Combining five prominent brands under one umbrella - M&G Real Estate, M&G Investments, Pru, M&G Wealth, and Infracaptial - the company boasts a robust global financial services operation.
M&G's commitment to enhancing its platform's offerings is evident through substantial investments in service and support infrastructure. Innovations such as deep back-office integration, cloud-based customer relationship management tools, and e-signature software underscore the company's dedication to providing top-notch solutions.
Catering to a diverse clientele ranging from individuals to major enterprises, M&G continues to expand its international presence. It reported an impressive £1.8 billion in flows from open business in 2025, and continues to diversify and leverage advancements in AI and Big Data. This approach should help the company maintain its position as a key player in the ever-evolving landscape of savings and investment.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company benefits
- 8% non-contributory pension plus up to 5% matching
- Life Assurance & Death in Service
- Support, feedback and development programmes to help you reach your full potential
- Flexible culture and ways of working
- Focus on health & wellbeing
- 30 days holiday as standard (excluding bank holidays), with the ability to purchase an additional 5 days
- Time off when you need it includes carer's leave, faith leave, grandparent leave and career breaks
- New parents receive up to 26 weeks of full pay while on leave
- 4-week back-to-work transition for new parents: work 80% of your contractual hours, be paid for 100%
- New parents can take family leave in flexible blocks within the first year of birth/adaoption
Company HQ
City of London, London, UK
Leadership
Andrea Rossi
(Group CEO)Co-Founder & Director at REsustain. Former CEO of AXA, and was an FC Girondins de Bordeaux Board Member.
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