Technical Implementation Manager, AutoRABIT

• 3+ years’ experience with Salesforce platform and development tools
• Understanding of Salesforce security best practices and code quality standards
• Experience with static code analysis tools and security scanning solutions
• Proficiency in CI/CD tools and DevOps practices (Jenkins, GitHub Actions, Azure DevOps, etc.)
• Knowledge of Git
• Understanding of software development lifecycle and agile methodologies
• Experience with API integrations and web services
• Project management experience, preferably in technical implementations
• Strong organizational and multitasking abilities
• Experience in managing enterprise-level technology deployments
• Familiarity with project management tools (Jira, Asana, Monday.com, etc.)
• Excellent verbal and written communication skills
• Ability to explain complex technical concepts to both technical and non-technical audiences
• Strong problem-solving and analytical thinking abilities
• Customer-focused mindset with a commitment to success
• Ability to work independently and manage competing priorities
• Responsible to adhere to set internal controls

Desirable

• We are seeking a Technical Specialist to join our growing team
• This role combines deep technical expertise in CodeScan implementations with project management skills to ensure successful customer deployments
• The ideal candidate will serve as the primary technical point of contact for customers during their CodeScan implementation journey while acting as a subject matter expert on all CodeScan capabilities
• Lead end-to-end technical implementations of CodeScan for enterprise customers
• Configure CodeScan environments to meet customer-specific requirements and use cases
• Integrate CodeScan with customer CI/CD pipelines, version control systems, and existing Salesforce DevOps workflows
• Customize security rules, quality gates, and reporting dashboards based on customer needs
• Troubleshoot technical issues and provide solutions during implementation phases
• Conduct technical discovery sessions to understand customer architecture and requirements
• Manage multiple customer implementation projects simultaneously
• Develop and maintain project timelines, milestones, and deliverables
• Coordinate with internal teams including Sales, Support, and Engineering
• Track project progress and communicate status updates to stakeholders
• Identify and mitigate project risks and dependencies
• Ensure implementations are delivered on time and within scope
• Serve as the go-to expert on CodeScan features, capabilities, and best practices
• Stay current with CodeScan product updates, new features, and industry trends
• Provide technical guidance and recommendations to customers on security and code quality practices
• Develop and deliver training sessions for customer teams
• Create technical documentation, implementation guides, and best practice resources
• Collaborate with Product and Engineering teams to provide customer feedback and enhancement requests
• Build strong relationships with technical stakeholders at customer organizations
• Ensure smooth handoff from implementation to ongoing support
• Participate in customer calls, workshops, and technical reviews
• Support pre-sales activities with technical expertise when needed