Account Manager, DS Smith
Sustainable packaging solutions
Be an early applicant
Sustainable packaging solutions
1001+ employees
Be an early applicant
1001+ employees
Company mission
To redefine packaging for a changing world.
Role
Who you are
- Proven experience within the print and packaging industry with a working knowledge of the temporary POS display industry across retail markets, together with 2D POSM execution
- Expertise in managing print management strategies, planning, budget, and cost management
- Comprehensive understanding of design to enable implementation of creative solutions
- Proven service delivery experience in an account management setting
- Ability to develop and execute alternative solutions
- Strong technical understanding of Print and Display categories
- Experience managing multi-campaign/multi-job projects with multiple service line elements
What the job involves
- As the Account Manager, you will play a pivotal role in managing and nurturing relationships across client sites in the UK, acting as the key liaison between the client and internal teams
- This role is responsible for overseeing Prefilled Display packaging-related projects while also engaging in broader discussions around quality, supply chain, and logistics
- With a strong foundation from built from the FMCG industry, excellent project management skills and a technical mindset, the Account Manager follows the full development process of Display Packaging solutions - from initial concept through to deployment
- They lead initiatives such as a full end to end packaging process review, ensuring packaging is fit for purpose and aligned with client needs and retailer guidelines
- A core part of the role involves understanding the end-to-end supply chain and identifying opportunities for improvement
- The Account Manager collaborates closely with specialist teams to implement enhancements that drive efficiency, sustainability, and value for the client
- The Account Manager will be responsible for delivering results through a culture of collaboration and accountability, with a hands-on attitude
- Control the project management of Display Packaging from client brief to delivery
- Maintain an up-to-date dashboard monthly, identifying key opportunities or issues
- Define appropriate action plan in alignment with each client
- Sales administration
- Ensure monthly reporting to the line manager and Regional Account Manager
- Ensure regular presence on client sites and meet regularly with relevant stakeholders in person
- Understand and leverage the clients’ contractual principles and pillars of the strategic account plan
- Be responsible for delivering the overall targeted business results for the managed Client ‘s sites - Own profitability commitment and drive actions to improve profit level - undertaking joint responsibility for financial delivery
- Identify potential opportunities through various lenses, gather and address comprehensive insight of every value-related opportunity
- Drive the Value Delivery projects pipeline end-to-end across all relevant TMS functions, selected strategic suppliers and client sites
Salary benchmarks
Our take
DS Smith has become a leader in sustainable packaging and logistics, sitting at the heart of a complex and constantly evolving value chain. And that position creates a huge range of opportunities for innovation, from eCommerce and logistics to supply chain optimisation and new materials.
Alongside this, DS Smith is undergoing a major digital technology transformation, with a focus on incubating and scaling new digital products, building a data-as-a-service platform, and developing strategic partnerships with technology businesses.
For tech professionals, this means the chance to work on meaningful, large-scale challenges within an established enterprise, while helping shape how technology and innovation can create real impact across businesses.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Company HQ
Paddington, London, UK
Leadership
Miles Roberts
(Group CEO)Miles has served as DS Smith's Group CEO since 2010.
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