Sales Development Representative, UpKeep
$60k
OTE
$45k
BASE
The base pay for this role is $21.64 USD per hour. Plus equity
3 days a week in office
AI-powered asset operations platform
Job no longer available
AI-powered asset operations platform
101-200 employees
Job no longer available
$60k
OTE
$45k
BASE
The base pay for this role is $21.64 USD per hour. Plus equity
3 days a week in office
101-200 employees
Company mission
To streamline the work order process and take you from reactive to preventive maintenance.
Role
Who you are
- Bachelor's degree in Business a plus
- 1+ years experience in a similar role
- Even if you don’t meet all of the requirements listed here, we still encourage you to apply. Your personal and professional experience may be relevant beyond what a list of requirements will capture
- Inbound sales
- Salesforce.com or a similar modern CRM tool a plus
- Comfortable making up to 50 phone calls per day
- High level of energy, drive, enthusiasm, initiative, commitment, and professionalism
- Passion for technology and a desire to make a major impact at a high-growth startup
- A keenly developed competitive nature
- Software sales experience a plus
- Receptive to change – is flexible. Seeks and adopts improved approaches and processes
- Initiates action – is results oriented, takes responsibility for actions and outcomes. Meets commitments and strives for high performance
- Manages the workload - makes timely decisions, prioritizes effectively, solves problems, monitors results and takes remedial action where necessary
- Technically proficient – knows the role and has a solid familiarity with tasks and responsibilities
- Takes responsibility for own learning - knows personal strengths and recognizes development needs. Is open to feedback and always seeks to learn
- Communicates ideas – strong facilitation and written communication, proposes a way forward. Listens to views of colleagues and takes in diverse perspectives
- Works collaboratively – shares information, fosters teamwork and contributes to a positive work environment where people want to come to work
- Display ethical character and competence - acts with integrity and intent, is accountable for own actions, behaves according to the company values
- Demonstrates UpKeep's Core Values and Beliefs - We choose people over profit, We choose progress over perfection, and We choose grit over prestige
- Familiarity with the maintenance and reliability industry, either through direct experience or related exposure
- Previous participation in a sales bootcamp or a solid understanding of sales principles
- Bilingual proficiency in English and Spanish
- Act as a good citizen of UpKeep
What the job involves
- As a Sales Development Representative, you will be seeking new business by contacting and developing relationships with our prospective customers
- You will act as a first point of contact for our company. Your primary focus is to educate and set up meetings for business to business collaborations
- Be a key player in growing our business by producing highly effective and personalized outreach campaigns via emails and calls
- Engage with prospects over email, phone, from free trial, event, webinar and content download leads to qualify and set appointments for Account Executives
- Maintain active engagement with leads through informed, strategic, and creative follow-ups
- Partner with marketing and product to deliver effective messaging and identify the best customer profiles
- Expand knowledge of industry as well as the competitive posture of the company— and share this knowledge with the wider team
- Build a solid understanding of the industry and sales process to spark meaningful conversations with prospects
- Coordinate with Account Executives for client status updates
- Update and maintain CRM database (Salesforce.com)
- Achieve monthly quotas of SAO's (Sales Accepted Opportunities)
- Proximity to our office location in Brentwood, CA for in-person collaboration
Our take
For hundreds of thousands of repair workers, as well as facilities and operations managers, the task of making maintenance requests proves to be time-consuming and inefficient. UpKeep was designed so these critical workflow decisions can be made with data-driven insights and in real time, without mountains of note taking and paperwork.
For a monthly subscription fee, UpKeep's users can manage assets and inventory, track time and cost, implement preventative maintenance, and more, with two tiers of features plus a customizable business option to choose from. The platform serves companies across industries, from manufacturing and farming, to hospitality and fitness, and includes global enterprises like Yamaha and Unilever. It keeps the sharing of all types of maintenance issues conveniently on one platform, in an easy to read user friendly interface.
In 2022, the company successfully patented its "UpKeep Edge" product, which leverages sensors and cellular gateways to deliver real-time data on operating environments. This achievement showcases that the company is at the forefront of innovation in its field, and is positioned well to continue bringing next-level products to its customers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
May 2020
$36m
SERIES B
Mar 2018
$10m
SERIES A
Total funding: $48.9m
Company benefits
- Work from Home & Hyrbid: Most roles are fully remote, with a home office and WiFi stipend. Some positions are based in our Los Angeles HQ for in-person collaboration.
- Stock Options: We want our full-time employees to share in ownership and success of the company. Team members will receive Incentive Stock Options that can be purchased as soon as they are vested.
- Medical, Mental, Dental & Vision: We are committed to providing a comprehensive benefits program that helps our employees and their families stay healthy and maintain a positive work/life balance.
- 401k Plan: The future looks bright! We are happy to offer our employees the retirement benefits to build the future they want.
- Flexible Time Off: Our flexible PTO policy allows you to take the time you want and need to feel recharged and refreshed.
- Paid Parental Leave: UpKeep strives to support all of our employees. For those expanding their families, we offer a paid parental leave program to enable you to care for and bond with a newborn, newly adopted, or newly placed child.
- Los Angeles HQ: Our fully stocked HQ in the heart of Westwood village allows our teams to connect in person.
- Connected Culture: From virtual team events to in-person meetups, we keep our distributed team connected and engaged.
Company HQ
Westwood, Los Angeles, CA
Leadership
Ryan Chan
(Founder & CEO)Having studied at UCB, they worked as a Developer and Engineer for 3 years, before founding UpKeep as CEO in April 2016. They have been CEO since, alongside angel investing.
Justin Bates
(CFO)Prior to joining UpKeep in 2025, Justin spent nearly 5 years at Greenlight Guru as a Director of Finance, VP of FP&A and EVP of Finance. Before that, he spent nearly 7 years at SmarterHQ as a Controller and Director of Fiannce & Accounting.
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