Vice President of Banking Operations, Shine
Online banking management platform
Be an early applicant
Online banking management platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To simplify the daily life of business leaders and freelancers to allow them to focus on what really matters: their success.
Role
Who you are
- Experience: You bring 10+ years of senior experience in Banking Operations, Payments, or Fintech, with a proven track record of managing P&L and operational budgets at scale
- The "Human Scaler" Mindset: You excel at moving organizations from "Manual/Startup" to "Industrial/Scale-up" mode. While you hate manual spreadsheets and champion automation, you understand that scaling a business is impossible without scaling its people. You build resilient organizational structures that empower teams
- Talent Architect: You are a natural leader with a gift for identifying, recruiting, and mentoring top-tier talent. You don't just manage headcount; you develop future leaders and foster a culture of excellence, high accountability, and continuous learning
- Banking & Regulatory Subject Matter Expert: You possess a deep understanding of payment systems (SEPA, Instant Payments, Card Schemes) and the European regulatory landscape (ACPR, BaFin, KYC/AML). You know how to navigate complex compliance requirements while maintaining operational agility
- Data-Driven Strategist: You manage by the numbers and lead through influence. You are expert at calculating the ROI of automation and can clearly justify the "Cost to Serve" impact to the Top management through both technical and human performance metrics
What the job involves
- As our VP of Banking Operations, you will be the architect of the operational engine and will be responsible for the scalability, compliance, and efficiency of our banking operations as we expand from across Europe
- Reporting directly to the Chief Banking & Compliance Officer, you will lead the teams responsible for the backbone of our fintech: from seamless customer onboarding to complex fund flows, payments processing, and regulatory reporting
- Your goal is to build a scalable, automated, and "bulletproof" operations department
- Payment Rails Management: Manage the technical and operational flows for our payment services (SEPA, cards, international payment, cash deposit, etc..)
- System Evolution: Partner deeply with Product and Engineering to evolve our Internal Core Banking System. You will act as the "Internal Client," prioritizing features that automate manual tasks, reduce latency, and improve data integrity
- End-to-End Oversight: Supervise the entire lifecycle—from Customer Onboarding (KYB/KYC) and Company Creation to ongoing Customer Surveillance (AML/CFT). You ensure that speed never comes at the expense of regulatory security
- European Passporting: Lead the operational readiness for our entry into new markets. You must ensure that local KYC/AML nuances are integrated into our core processes without breaking the scalability of the central engine
- Workflow Security & Control: Act as the First Line of Defense. You will design secure workflows with embedded controls to ensure all operations are processed safely and meet local regulatory requirements
- Scale & Unit Economics: Drive a relentless focus on monitoring the cost per Customer. You will analyze the "Cost to Serve" across all operational chains and implement strategies to maintain margins as we scale
- The "10x" Roadmap: Design and execute the "Ops Roadmap" to support a 10x increase in transaction volume. Your goal is to transition from manual processing to fully automated workflows, ensuring that headcount growth remains flat relative to volume
- Performance Culture: Define, track, and report on high-level operational KPIs You will be responsible for the department's productivity and the financial efficiency of our operational flows
Application process
- 1️⃣ A 45' first call with Cristiana Martins (Senior Talent Acquisition Manager) to get to know you better and share more about Shine
- 2️⃣ A 45' interview with Fanta Duteis (Chief Banking & Compliance Officer) to discuss your past experiences and the role we are offering
- 3️⃣ A 45' business case presentation to highlight your skills and give you a hands-on feel for the role
- 4️⃣ A 30' team introduction, followed by a soft skills interview to see how we can best support your growth at Shine
Our take
Many people dream of starting a business, but the stresses of banking and accounting prevent them from ever doing so. Hiring accountants is expensive and traditional bookkeeping platforms are failing to meet the demands of today's fintech landscape, showing the demand for an updated take on business banking software.
Shine provides an online banking management platform, offering banking and accounting services for SMEs, freelancers, startups, and agencies. The company's financial experts handle the accounting to free up time, in addition to offering consulting services for business growth and creation.
The rise of open banking has resulted in the fintech industry becoming oversaturated with startups, but Shine shows great potential to stand out due to its comprehensive accountancy services for any business size. Through this approach, the company aims to make online banking services more flexible and accessible whilst providing its customers with insightful and up-to-date financial advice.
Steph
Company Specialist at Welcome to the Jungle
Insights
41% employee growth in 12 months
Company
Funding (2 rounds)
Sep 2018
$9.5m
SERIES A
Jul 2017
$3.4m
SEED
Total funding: $12.8m
Company benefits
- 👩💻 1 day of freelancing per month: The opportunity to put yourself in the shoes of our customers (with a free premium account!)
- 👪 8 weeks second parent leave + 3 days sick child leave
- 💚 Mutuelle: 100% health coverage for you and your family
- 🌏 Work from our Parisian offices or from your home (in France and in some European countries): Shine takes care of a furniture leasing to settle in well at home or a coworking space near you
- 🍱 Restaurant tickets: €9.05 per day for your lunches
- 🎶 Culture budget of €275 per year to buy books or listen to music
- 🤸 Sports pack: €300 per year to take care of yourself
- 🚴♂️ Bike + transport: Participation in transport costs, on folding seat or cycle path (Shine reimburses the kilometers made by bike!)
- ☀️ 8 to 10 days of RTT per year for all
- 🏝 1% holiday bonus paid in June
Company HQ
Mail, Paris, France
Leadership
Nicolas Reboud
(Co-Founder & CEO)Experience as Senior Consultant for Auriverde. Co-founder of Mayoz from 2010 to 2013, and of Printic from 2013 to 2017.
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