Business Development Manager, Telnyx

• 3+ years managing a BDR or Inside Sales team, ideally 8+ reps
• Telecom, CPaaS, or AI sales experience — you need to speak the language from day one
• Demonstrated ability to coach outbound tactics: cold calls, email prospecting, social selling
• Strong operational mindset — you think in systems, dashboards, and process improvement
• Experience inheriting or turning around an existing team (not just building from zero)
• Technical aptitude to master Telnyx's platform and teach it credibly to your team

Desirable

• Telnyx is looking for a Business Development Manager to lead our team of 10 BDRs, reporting to the VP of Sales. You'll inherit a high-performing team mid-flight, not build one from scratch. Your job is to earn trust fast, maintain momentum, and raise the bar
• The BDR org is the front door to Telnyx's sales pipeline. You'll own hiring, onboarding, coaching, and operations — with a direct impact on pipeline generation for our Account Executive teams across AMER
• We run an AI-augmented sales org. You'll be expected to leverage AI tools for prospecting automation, account prioritization, and workflow optimization — not as a buzzword, but as a daily operating reality
• Take ownership of an existing team of 10 BDRs, building trust and credibility quickly
• Establish your leadership rhythm: 1:1s, team standups, pipeline reviews, and coaching sessions within your first 30 days
• Assess team strengths and gaps; build tailored development plans for each rep
• Lead end-to-end hiring as the team grows, assessing for skill, coachability, and culture fit
• Own the BDR onboarding experience — new hires ramp to full productivity within 60–90 days
• Partner with Sales Enablement to refine onboarding frameworks and track ramp metrics
• Develop A-players into Senior BDR roles and eventual AE candidates through structured career pathing
• Build targeted coaching plans for developing reps — 1:1 coaching, call reviews, peer learning, and real-time feedback
• Deliver hands-on training in cold calling, cold email, LinkedIn outreach, objection handling, and consultative discovery
• Coach to MEDDPICC methodology — we're rolling this out org-wide and BDRs need to qualify accordingly
• Own BDR activity metrics, conversion rates, and pipeline contribution dashboards
• Continuously optimize outbound sequences with data-driven A/B testing and messaging refreshes
• Leverage AI tools to automate research, prioritize accounts based on intent signals, and reduce administrative overhead
• Maintain CRM hygiene standards — clean data in, clean data out
• Sales Directors — align on ICP, lead handoff criteria, and territory strategy
• Product Marketing — ensure messaging consistency and competitive positioning in outreach
• Sales Enablement — reinforce product knowledge and continuous learning programs
• Sales Ops — streamline BDR workflows, tooling, and reporting