Hardware Support Apprenticeship, Scaleway
Complete cloud ecosystem
Be an early applicant
Complete cloud ecosystem
501-1000 employees
Be an early applicant
501-1000 employees
Company mission
To power our fast-growing global digital infrastructure in a smart, responsible and renewable way.
Role
Who you are
- Passionate about cloud computing, hosting, hardware or data centers
- Capacity to share and document information and experience
- Team player, curious, self-motivated
- Excellent command of English and French
- Knowledge of the computer hardware
- Understanding of server administration (including firmware, UEFI, BMC, PXE, IPMI, …)
- Troubleshooting skills
What the job involves
- We’re looking for a Hardware Support Apprentice to join our Hardware Support team.
- The group responsible for managing all of the company’s hardware-related activities.
- As an apprentice, your mission will be to assist in handling everything from hardware qualification to prototype and rack-level design, tool development, and ongoing hardware support.
- Your interpersonal skills and technical curiosity will be key to helping us meet our daily challenges
- You will be part of a team of around 8 people.
- Under the guidance of your team leader, you'll be responsible for supporting all hardware server assets in production during their respective life cycle.
- The team interacts with all internal teams and does not interact directly with the end customer. This includes a lot of respective activities and implies working and interacting with a lot of people internally
- Your role will involve handling 10s thousands of servers and we're growing fast
- To support and maintain the production and internal infrastructure servers from a hardware perspective
- To secure a high level of availability and quality for the servers in production by making sure to implement all the required actions
- To engage with all the other internal teams (data center teams, logistics teams, etc) or hardware vendors according to the contract and support/SLA contracts, and follow up until the problem is fixed
- To document technical information, procedures, and action plans
- To implement corrective and preventive actions as necessary
- To support HPC clusters : diagnosing hardware faults and managing RMA with manufacturers while complying with strong SLA
Application process
- Discovery call with a recruiter (30 min)
- Interview with the manager to understand your technical skills and approach to the role (60 min)
- On-site technical interview with the Hardware team : let's come discover our office, our team and show us your technical knowledge
Our take
Cloud computing is fast increasing in popularity and use, and many companies are turning to the cloud in order to better their functions. Scaleway enables developers and businesses to build, deploy and scale their applications for the cloud, with a focus on providing a range of options so that clients can access exactly what they need.
Scaleway, which labels itself “the cloud of choice”, delivers fully managed offerings for bare metal, containerization, and serverless architectures. It is attractive especially to startups, as it offers more flexibility than alternate cloud providers, and it boasts a smooth developer experience, carbon-neutral data centers, and native tools for managing multi-cloud architectures.
Scaleway is used by over 25,000 businesses including Golem.ai and Aternos. Aligning with its focus on bringing the cloud to startups, the company has launched a “Startup Program” where participators can earn cloud credits as well as gaining access to technical expertise and masterclasses. Scaleway has also partnered with Clever Cloud, in order to deliver an efficient alternative to for the automation of app deployment, enriching the product catalogues of both companies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
19% employee growth in 12 months
Company
Company benefits
- Yummy: Whether you're working at La Maison or in a Datacenter, you get fresh breakfasts and snacks everyday to provide the fuel you need to innovate.
- Events, Hackathons, & Tech talks: We do believe that peer-to-peer sharing is essential, so we provide media-training courses, event planning support and conference tickets. No more excuses!
- Company outings: Work hard, play hard! We have an in-house bar with a large choice of beverages and games. Plus, we organize memorable & engaging (virtual or not) team events at least twice a month.
- MacBook Pro or ThinkPad laptop: Choose your laptop, MacBook Pro or ThinkPad 15" on your first day to get your job done.
- Flexrything & Remote: We choose to work in a flex office environment to grow new collaborative ideas and practices. We work in small product oriented teams to focus & execute faster. We don't track working hours, what matters is what you get done.
- No diplomas required: At Scaleway, we don't care about your degrees, we only care about what you know. Your skillset will be evaluated in regard to your technical experiences and skills.
Company HQ
Madeleine, Paris, France
Leadership
Albane Bruyas
(CCO and COO (Not Founder))Previously Advisory Board Member at Alyx. Previously Operations Manager at Toshiba, Consultant at Harpagon and Purchaser at LVMH.
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