Renewals Manager, Bluesight
$100-120k
OTE
$80-100k
BASE
+ Commission/variable compensation
Medical intelligence automation vendor
Be an early applicant
Medical intelligence automation vendor
101-200 employees
Be an early applicant
$100-120k
OTE
$80-100k
BASE
+ Commission/variable compensation
101-200 employees
Company mission
To simplify the top complexities of hospital pharmacies.
Role
Who you are
- A minimum of 5 years of account management and renewal experience, including forecasting, contract proposal/pricing creation, negotiation, and contract execution
- Demonstration of a client service focus to all interactions
- Ability to effectively operate with high energy and flexibility in a fast-paced, constantly evolving team environment
- Excellent organizational and problem-solving skills, detail-oriented, self-motivated, resourceful, and reliable
- Ability to quickly establish rapport and build relationships
- Exceptionally strong communication skills. You must possess the ability to communicate well both internally and externally
- Ability to read situations and people and react accordingly
- Proven ability to meet deadlines and deliver results in a timely manner
- Experience with Salesforce preferred
- Experience in SaaS industry required, Healthcare SaaS experience preferred
What the job involves
- The customer Renewals Manager focuses on the latter half of the customer lifecycle: securing contract renewals, negotiating terms, and minimizing revenue churn
- The Renewals Manager will be measured on ability to eliminate churn before and at the point of renewal while fostering the success, growth, and expansion of each customer account
- The territory encompasses a customer base worth $30M to $40M in total recurring revenue – retaining this revenue at the highest rate possible while partnering with those customers and internal teams, like Customer Success and Sales, to ensure their success is absolutely pivotal to Bluesight’s continued growth
- Demonstrate strong organization to manage the renewal lifecycle, from quoting, internal approvals, negotiation, and contracting
- Manage and negotiate all existing renewal contracts for customer accounts, effectively communicate contract terms, path to value, and position Bluesight for a positive outcome
- Strong project management practices, including the management of multiple renewal engagements, all commencing a minimum of 90 days prior to renewal date
- Maintain accurate and up-to-date data in CRM, such as contact details, forecasting, correct pricing, and pipeline management
- Assist customers with requests related to renewal maintenance, and invoicing
- Foster relationships with your client base
- Achieve and exceed established dollar and unit retention targets (by customer and by product) and upsell/cross sell expansion
- Probing for additional sales opportunities on all customer calls
- Develop a thorough understanding of the customers unique business goals and needs
- Lead quarterly account review sessions with Bluesight Commercial Leadership to communicate customer risk, overall health, and areas of business expansion
Our take
Bluesight (formerly Kit Check) is a software provider offering automated hospital pharmacy kit processing solutions to healthcare institutions. Bluesight's solution is improving medication safety by optimising its management process, which in turn reduces risks, improves efficiency, and brings cost savings to hospitals and pharmacies.
To date, Bluesight's Medication Intelligence™ solutions have been adopted by over 1,000 hospitals in the US and Canada and are directly responsible for reducing replenishment processing times by over 90% while improving pharmacy kit accuracy and safety.
Leading the way for automated hospital pharmacy kit processing, Bluesight is dedicated to driving innovative medication safety solutions for healthcare institutions and patients alike. As demand for its solutions continues to grow and on the back of impressive funding rounds, the company looks to keep up and remain at the forefront of automated pharmacy processing technology.
Freddie
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 4 rounds)
Jun 2016
$15m
SERIES C
Jan 2015
$12m
SERIES B
Total funding: $37.5m
Company benefits
- Unlimited Vacation
- Fully Remote
- Comprehensive Insurance
- Home Office Stipend
- Monthly Health & Wellness Stipend
- Short & Long Term Disability Coverage
- 401K Program (via Vanguard) with up to 4% company match
- Paid Parental Leave
- Investing Into Your Career Growth
- Local Meetup, Team & Company Retreats
Company HQ
Eisenhower East, Alexandria, VA
Leadership
Kevin MacDonald
(Co-Founder & CEO)Previously the Vice President of ODIN Technologies, as well as the Lead RFID Architect at Sun Microsystems.
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