HR Analyst, Cloudflare
Web performance and security platform
Job no longer available
Web performance and security platform
1001+ employees
Job no longer available
1001+ employees
Company mission
Cloudflare's mission is to help build a better Internet that is bold and ambitious.
Role
Who you are
- We are looking for an energetic and motivated People Operations Specialist who’s ready to help a rapidly growing organization scale with efficiency and operational excellence
- 5+ years relevant experience within People Operations roles or similar
- Highly detailed and process oriented
- Comfortable with large data sets and strong Excel/Google Sheets skills
- Strong customer focus
- Experience managing people data within core HR systems (Workday strongly preferred)
- Experience managing a ticketing system (Zendesk, Jira Service Desk strongly preferred)
- Experience with support for EMEA countries (France / Germany / UK experience preferred)
- Adaptability in a dynamic, fast-paced environment
What the job involves
- Cloudflare is growing our People team
- Our focus is getting the best people to work at Cloudflare and then helping them to do their best work
- Your immediate focus area is supporting the EMEA Region People team, while collaborating with other People team members globally
- Ensuring data integrity throughout the employee life cycle, including Onboarding, Internal movements and elements that must be reported to payroll on a monthly basis
- Along the way you’ll have the opportunity to help with the implementation of automated solutions that transform how we manage our People data and programs
- Process EMEA employee lifecycle transactions such as onboarding, transfers, organizational and compensation changes, and offboarding
- Support on generating employment contracts via templates and partner with subject matter experts to ensure all language and content in contracts is accurate and appropriate for the country and individual
- Maintain people data across HR and internal systems and implement steps to ensure 100% data integrity. Respond to People team inquiries from employees, delivering exceptional customer service through our ticketing system, Zendesk
- Create and manage employee files and HR records, ensure all necessary documentation is captured and held in the appropriate places
- Help implement any necessary process changes and records administration to support compliance regulations. Assist with HR system implementations and vendor management for background checks and employment verificationsConduct regular and ad hoc audits as necessary to support HR and cross-functional initiatives
- Provide basic reporting to teams across the organizationPartner with outside legal immigration counsel and act as company contact and authorized representative for all EMEA immigration matters
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company benefits
- Minimum 8 weeks of paid parental leave
- Equal opportunity employer
- Unlimited paid time off policy
- Work from home opportunities
- Medical, Dental & Vision Insurance
- Life Insurance, Disability Insurance
- 401(k) plans
- Family planning and fertility program
- Gym discounts
- Commuter Benefits Program
Company HQ
China Basin, San Francisco, CA
Leadership
Lee Holloway
(Lead Engineer)Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(President & COO)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.
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