Staff Software Engineer, Included Health
Visit Experience Team
$174.3-295.5k
Salary dependent on location + Equity
Digital healthcare provider
Open for applications
Digital healthcare provider
1001+ employees
Open for applications
$174.3-295.5k
Salary dependent on location + Equity
1001+ employees
Company mission
To raise the standard of healthcare for everyone.
Role
Who you are
- 8+ years of backend engineering experience
- Strong distributed systems background, including microservices, APIs, cloud infrastructure (AWS/GCP), and event-driven architectures
- Proficiency in one or more backend languages (e.g., Go, Java, Scala, and Python)
- Experience building systems that require real-time reliability and fault tolerance
- Experience setting long-term technical vision, influencing cross-team strategy, and leading complex projects
- Experience communicating updates and resolutions to customers and other partners with an ability to partner across product, design, and clinical teams
What the job involves
- Reporting to Director of Engineering, you will have deep experience guiding architectural decisions, mentoring engineers, and partnering with product, design, and clinical partners to deliver reliable, secure solutions
- This is a hands-on technical leadership role: you'll set direction, make high-use decisions, and ship code that impacts millions of patient–provider interactions
- Lead architecture and development for large-scale, distributed backend systems supporting live video and virtual visit workflows
- Design APIs, services, and infrastructure that ensure high availability, resilience, and low latency in video conferencing environments
- Partner with product, design, and frontend/mobile teams to deliver seamless visit experiences across devices
- Guide innovation in video quality, reliability, and integrations (e.g., scheduling, EMR, messaging, and real-time transcription)
- Mentor and coach engineers, raising the technical bar
Our take
As the name suggests, Included Health is on a mission to raise the standard of healthcare for everyone, offering inclusive, integrated virtual care and navigation.
It differentiates itself from competitors with its emphasis on improving health outcomes and challenges faced by communities including LGBTQ+ and BIPOC. The negative healthcare experiences faced by these marginalized groups means they often avoid care at a rate that is around 3x greater than the broader US population, putting their health at risk.
With healthcare still fragmented and focused on one-size-fits-all solutions, Included Health is disrupting the market by using technology to match patients quickly with the best care, no matter where they live. And it currently counts retail behemoths Walmart and Home Depot as customers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2020
$175m
GROWTH EQUITY VC
May 2018
$66m
SERIES D
Total funding: $347m
Company benefits
- Comprehensive medical, dental and vision plans
- All employees, their spouses, and children have free access to Included Health services
- Need time to recharge? Exempt employees enjoy flexible, unaccrued discretionary time off — take it when you need it
Company HQ
Financial District, San Francisco, CA
Leadership
Owen Tripp
(Co-Founder & CEO)Previously served as a Senior Consultant at Accenture before joining eBay as the Manager and Founder of User Behaviour Intelligence in 2004. Co-founded Reputation.com in 2006, and served as its COO from 2008 to 2012. Was an Advisor at Pathbrite and Life360.
Lawrence "Rusty" Hofmann
(Co-Founder)Studied Medicine at Ohio State, Johns Hopkins and Stanford. Was Assistant Professor at Johns Hopkins from 2000 to 2005, and is now Professor of Interventional Radiology at Stanford. Co-founded Grand Rounds, rebranded to Included Health, in 2012. Is Medical Director at Stanford Health Care.
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