Senior Engineering Manager, Pager
$180-210k
Virtual healthcare platform
Be an early applicant
Virtual healthcare platform
201-500 employees
Be an early applicant
$180-210k
201-500 employees
Company mission
To transform the way that consumers interact with their healthcare.
Role
Who you are
- A minimum of 2 years of hands-on experience managing software engineers
- Proven experience in driving complex technical projects in enterprise software
- Proven track record in recruitment, career development, promotion, team management, and performance management
- Deep familiarity with cloud services such as Azure, AWS, or Google Cloud
- Experience in Agile methodologies and driving Agile transformations
- Extensive experience in technical design, partnering with tech leads
- Prior experience with any of the following: React, TypeScript, Next.JS, NestJS, .NET, SQL, and Angular
Desirable
- You are a forward-thinker, able to anticipate needs and proactively address them
- You thrive in a fast-paced, dynamic environment and can adapt to shifting priorities
- You possess excellent leadership skills, capable of nurturing a high-performance culture
- You have a deep understanding of the healthcare domain and its unique challenges
- You are "all in" when it comes to appropriately utilizing AI to help solve healthcare problems
- You are a problem-solver, using your technical expertise and strategic mindset to drive Pager's vision
- You are devoted to growing and caring for the team. Enjoy solving the team's engineering problems to improve focus on delivering products
- You have an eye towards operational efficiency within the scope of long term goals
What the job involves
- As a Senior Engineering Manager at Pager Health, you will play a pivotal role in overseeing complex technical projects, providing leadership in our dynamic environment, and continuously driving improvements in execution throughout the product life cycle.
- You will have the opportunity to influence product strategy, make critical architectural decisions, and design solutions using a range of cloud and open-source tools. This role is essential for ensuring the robustness and scalability of our products, while driving continuous innovation in healthcare technology
- Manage complex technical projects in enterprise software from planning to delivery
- Drive career development, promotions, team management, and performance management
- Collaborate and prioritize with tech leads and product managers in technical and product design to ensure high-quality product delivery
- Partner with senior management to strategize and implement business goals
- Recruit, mentor, promote, counsel, and nurture engineers at all levels including full stack and quality engineers of all levels
- Prioritize and drive 20-30% of the backlog dedicated to technical improvement alongside feature development
- Own KPI tracking and reporting for the team, including velocity, commit-to-complete ratio, and a balanced ticket mix across features, enhancements, defects, and technical debt
- Identify opportunities for process improvement and lead initiatives for continuous improvement
- Influence product priorities using technical knowledge to ensure efficient delivery while maintaining software health and performance
- Facilitate and lead sprint ceremonies to foster communication, collaboration, and project momentum
Our take
Pager is a virtual care platform that delivers a range of services to healthcare clients. The app allows patients to schedule appointments and connect with caregivers and medical professionals while providing telemedicine, after-care follow-up, and various other options.
Since its rebranding in 2014, Pager has experienced substantial growth, reflecting the increasing demand for telehealth solutions. The company has formed several partnerships with established healthcare providers, including a notable deal with Horizon Healthcare Services in 2017. These collaborations have helped expand Pager's reach and integrate its services into existing healthcare systems.
Interest from private investors has also been significant, with the company securing substantial funding. However, Pager faces intense competition in the telehealth market, which is projected to be worth $191.7B by 2025. Competitors like NextGen Healthcare EHR, ReveneueWell, SimplePractice, and OnCall Health present alternative solutions, making it crucial for Pager to continually innovate and differentiate itself in this rapidly evolving space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
13% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Aug 2022
$6.1m
LATE VC
Sep 2021
$50m
SERIES C
Total funding: $113.5m
Company benefits
- Medical (Free medical plan option for employees and affordable plan options for families)
- Health Savings Account (HSA) (Employer HSA contribution)
- Flexible Spending Accounts (FSA)
- Dental
- Voluntary Vision
- Life Insurance (Company paid)
- Accidental Death and Dismemberment (AD&D) Insurance (Company paid)
- Voluntary Life and Accidental Death and Dismemberment (AD&D) Insurance
- Short-Term Disability (STD) (Company paid)
- Long-Term Disability (LTD) (Company paid)
- Employee Assistance Program (EAP) (Company paid)
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity Insurance
- Pet Insurance
Company HQ
Midtown South, New York, NY
Leadership
Walter Jin
(Chairman & CEO)Alongside being the CEO of Pager, they are the co-founder and General Partner at three Fields Capital. Previously co-founded The Innovation Institute where they served as the CIO for 4 years.
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