Deal Desk Manager, Fastly

• Fastly is seeking a highly motivated and experienced individual contributor Deal Desk Manager to join our team
• The ideal candidate will have a strong background in deal desk management with knowledge of CDN and Security products, consumption based models, excellent analytical skills, and the ability to collaborate with cross-functional teams
• Bachelor's degree, preferably in Business Administration, Economics, Finance, or related field OR commensurate work experience
• 3+ years experience in deal desk management
• Strong analytical skills and attention to detail
• Excellent communication and interpersonal skills
• Proficiency in CRM and deal desk management tools, as well as Microsoft Office Suite (particularly Excel)
• Strong Experience with non-standard deal structuring, contract terms, and negotiation strategies
• Ability to collaborate effectively with cross-functional teams
• Experience in process improvement and policy development
• Strong problem-solving and decision-making skills

Desirable

• In this role, you will be responsible for taking an active role in the day-to-day operations of our deal desk focusing on driving revenue growth and ensuring a smooth deal approval process
• Partner with Sales, Finance, Legal, and Product teams to structure deals that maximize revenue and customer satisfaction
• Review, analyze, and approve non-standard deals, providing guidance on deal structuring, contract terms, and negotiation strategies
• Ensure a smooth and efficient deal approval process
• Monitor and analyze deal performance metrics, identifying trends, risks, and opportunities to optimize deal desk processes and policies
• Maintain a comprehensive understanding of the company's product offerings, pricing models, and competitive landscape
• Partner with the Deal Desk leader to implement deal desk policies, procedures, and tools to drive efficiency and effectiveness
• Ensure compliance with company guidelines, policies, and revenue recognition rules
• Provide support, in conjunction with your colleagues, to other regions, such as APJ, when required
• This position will require you to be available during core business hours (9am - 6pm)

• A fully completed application and resume or CV are required when applying