Commercial Renewals Manager, AuditBoard

$64-96k

Offers Commission + Bonus program

Salesforce
Outreach
Mid and Senior level
Remote in US

More information about location

AuditBoard

Governance, risk, and compliance software

Job no longer available

AuditBoard

Governance, risk, and compliance software

501-1000 employees

B2BInternal toolsComplianceAnalyticsSaaS

Job no longer available

$64-96k

Offers Commission + Bonus program

Salesforce
Outreach
Mid and Senior level
Remote in US

More information about location

501-1000 employees

B2BInternal toolsComplianceAnalyticsSaaS

Company mission

To transform the way enterprises manage their audit, risk, and compliance programs.

Role

Who you are

  • We are seeking a passionate and motivated Renewals Manager to join our dynamic Client Advisory Services team
  • Experience: Proven track record (3+ years) in SaaS renewals, sales, customer success, or account management, with experience in managing contract renewals and negotiations
  • Tech stack: Proficiency in advancing with various platforms (e.g., Salesforce, BoostUp, MixMax, Outreach, Gong, etc.), exceptional organizational skills for managing multiple renewals, and strong attention to detail
  • Analytical Skills: Ability to assess contract terms, identify upsell opportunities, and resolve issues proactively
  • Collaboration: Effective interpersonal skills for working with cross-functional teams, and clear, concise communication; ability to convey complex information clearly and professionally
  • Time Management: Skill in prioritizing tasks and managing multiple deadlines in a fast-paced environment. Closing renewals on time and with a sense of urgency
  • Business Acumen: Understanding of key SaaS metrics and experience in forecasting revenue impacts, and optimizing renewals
  • Customer-Centric Mindset: Commitment to a seamless customer experience, anticipating needs, and aligning solutions with customer and company objectives
  • Detail-oriented mindset: a commitment to accuracy and quality in documentation
  • Excellent presentation, verbal, and written communication skills
  • Self-motivated, proactive, and energetic team player
  • Bachelor’s Degree in Accounting, Business, Finance, or a related field is a plus

What the job involves

  • As a Renewals Manager, you will focus on the closed-loop process of subscription renewals and the expansion of our current customer base
  • You will assist with quoting, revising, reporting, and closing renewal opportunities
  • Your expertise in forecasting retention rates and expansion, driving business processes, and managing heavy transaction workloads will be crucial in securing revenue and mitigating risks
  • Contract Planning: Develop and implement strategic renewal plans, initiate processes 120 days before contract end, conduct account research, navigate complex contract structures, and ensure timely renewals
  • Negotiation & Collaboration: Negotiate terms and pricing, identify expansion opportunities, and collaborate with internal stakeholders (Sales, Customer Success, Legal, Deal Desk) for smooth renewal processes
  • Quoting and Documentation: Generate and deliver renewal quotes and order forms accurately and in a timely manner
  • Contract Execution: Manage coordination and execution of amendments and renewal documents
  • Forecasting & Communication: Provide accurate rolling 180-day forecasts, update SFDC and forecasting tools, and ensure clear, professional communication with customers
  • Feedback & Improvement: Gather customer insights, identify risks, share feedback with relevant teams, and refine strategies for future renewals
  • This key individual contributor will play a vital role in maintaining market-leading retention rates and driving revenue growth

Share this job

View 18 more jobs at AuditBoard

Insights

Top investors

36% employee growth in 12 months

Company

Company benefits

  • Vision and dental insurance
  • 8-16 weeks paid parental leave
  • Company equity
  • Work from home opportunities
  • Health insurance

Funding (2 rounds)

Aug 2018

$40m

SERIES B

Apr 2017

$3.6m

SERIES A

Total funding: $43.6m

Our take

AuditBoard provides risk and compliance software for large businesses. The company's founders spent years working at the Big Four and other global enterprises, and realised that many audit activities were still taking place in Excel sheets, or using legacy software like IBM's OpenPages, which haven't kept up to date with the latest reporting requirements.

The result was an end-to-end platform for managing risk, which helps enterprises to streamline internal audit, SOX compliance, controls management, risk management, and security compliance. The top-rated cloud-based platform has won numerous awards, with the company being consistently named the market leader in Audit Management.

The company's current client list of 2000+ includes Boeing, Activision, and Priceline, and includes almost half of the Fortune 500 companies. It continues to experience rapid customer growth, with revenues in excess of $100 million with a 60% annual growth rate. The company has been ranked as one of the fastest-growing tech companies in North America for the last three years in a row, and was acquired by private equity firm Hg in 2024 for a reported $3 billion.

Kirsty headshot

Kirsty

Company Specialist at Welcome to the Jungle