Account Manager, Sensor Tower

• Fluency in the Russian language (written and verbal)
• 2-5 years of experience in SaaS, mobile gaming, and/or ad-tech companies in a Business Development/Account Management/Account Executive role with a strong understanding of the mobile app ecosystem
• Ability to identify product penetration, renewal and upsell opportunities within the managed customer base
• Experience creating, managing and implementing Quarterly Business Reviews
• Ability to have c-level discussions with customers and work on strategizing their use cases with our platform
• Ability to present complex data solutions in a clear and concise manner to a variety of audiences, including non-technical. Facilitate timely responses to queries or discrepancies
• Experience working remotely and/or with teams in different time zones is a plus
• Self-starting attitude, great written and verbal communication skills, and attention to detail
• Strong proficiency with spreadsheet technologies(MS Excel, Google Spreadsheet), Salesforce (particularly working with the ‘opportunity’ object)
• An insatiable thirst for knowledge + learning, intellectually curious self-starter with a knack for problem-solving

Desirable

• As an Account Manager at Sensor Tower, you will have mobile app industry insights at your fingertips
• You will leverage Sensor Tower's platform insights and your ever-growing mobile industry knowledge to consult our Enterprise clients as they do competitive research and make key business decisions
• This is an opportunity to become an expert of the mobile industry and work with top executives within it
• You will be a part of an existing EMEA Account Management team
• We are looking for someone with strong communication skills, self-drive and an entrepreneurial spirit
• We are looking for an Account Manager with strong written and verbal communication skills in Russian to service a growing EMEA book of business
• Manage and grow the portfolio of Direct Brand, Gaming, Finance, Agency, AdTech, and Publisher businesses, focusing on renewals, upsells, and Net Revenue Retention (NRR) growth
• Accelerate the contract renewal process, mitigate identified risk, and ensure customer satisfaction
• Identify opportunities for account growth and partner with the Sales team to drive expansion
• Consult the clients on how to best utilize Sensor Tower’s data and insights to drive strategic decisions and optimize their mobile app strategies
• Deliver product education, onboarding, and ongoing training to ensure clients are maximizing the value of the platform
• Build and maintain strong relationships with key stakeholders, from analysts to C-level executives
• Provide client feedback to internal teams to help shape product development and innovation
• Stay up to date with trends in the mobile app ecosystem and bring valuable market insights to client conversations
• Represent Sensor Tower at industry events, webinars, and client meetings as a trusted expert in mobile market intelligence