Lead Solutions Engineer, Parloa
$219-250k
20-30% travel
AI agent management platform
Be an early applicant
AI agent management platform
501-1000 employees
Be an early applicant
$219-250k
20-30% travel
501-1000 employees
Company mission
To help companies create outstanding customer conversations with AI because people deserve great customer service.
Role
Who you are
- 7-10+ years of experience as a Solutions Engineer, ideally at a SaaS vendor, with a strong grasp of enterprise sales processes and frameworks such as MEDDPICC
- Deep experience in contact center (CCaaS or UCaaS), VoIP, and telephony, including call flow, voice, and chat design
- Deep knowledge of enterprise technology stacks (Azure, AWS, GCP) and hands-on experience integrating and maintaining APIs
- Working understanding of Generative AI and LLMs, with competency in prompt engineering and design
- A confident presenter who can lead with credibility in front of both technical and executive audiences; experience with Channel, ISV, or GSI partners or in a fast-paced startup is a strong plus
What the job involves
- As Lead Solutions Engineer, you will drive revenue by owning the full technical sales process, proving the value of Parloa's platform to enterprise prospects and earning the confidence of their technical teams from first demo to signed deal
- This is your opportunity to be the technical voice that wins enterprise deals in one of the fastest-moving categories in tech, and to shape both how customers adopt agentic AI and what Parloa builds next
- Technical Sales Leadership: Co-own accounts and sales campaigns with your assigned sellers in your territory, leading every technical stage of the deal cycle so enterprise prospects move confidently from evaluation to commitment
- Demos and Proof of Value: Build tailored demos and conversational AI experiences across voice and chat, showing integrations with customer systems that prove technical feasibility and build trust with technical stakeholders
- Solution Architecture: Design scalable, robust architectures and address data security and compliance requirements so enterprise IT teams trust the solution and security reviews stop being a blocker
- Customer Advocacy and Product Influence: Bring customer needs back into product roadmap discussions, working with Product Management, Customer Success, and Sales Enablement so the platform keeps pace with what enterprises need
- Process and Team Excellence: Improve internal processes, documentation, and ways of working across the Solutions Engineering team, and represent Parloa at client on-sites, external events, and company gatherings (20-30% travel)
Application process
- Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser
Our take
There is an inherent lack of efficiency in many call centres. This not only creates irritation for customers and negative experiences for agents but, as a result, it harms a company’s reputation whilst generating high costs for businesses.
On a mission to put an end to the madness of a call centre, Berlin-based Parloa offers a conversation AI platform that is changing the way businesses communicate with their customers. Using artificial intelligence, Parloa provides unique solutions for companies that makes their specific service smarter.
The company has attracted impressive funding, most recently in 2025, following a tripling of its revenue growth and a 2023 entry into the US market. This investment will be used to scale its operations across the US and EU and will support its product enhancement initiatives.
Steph
Company Specialist at Welcome to the Jungle
Insights
140% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2026
$350m
SERIES D
May 2025
$120m
SERIES C
Total funding: $566m
Company HQ
Kollwitzkiez, Berlin, Germany
Leadership
Malte Kosub
(Co-Founder & CEO)Previous co-founder and Managing Director for both Future of Voice and Wandnotiz.
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