Executive Assistant Team Lead, Ramp

• 10+ years of EA experience, including direct support to VP and/or C-suite executives
• 4+ years of proven experience leading or mentoring a team of 5+ EAs
• Deep understanding of how to scale and develop EA teams in high-growth environments
• Strong organizational skills, confidentiality, and a solutions-oriented mindset
• Ability to influence without direct authority and build strong cross-functional relationships

Desirable

• We’re hiring an Executive Assistant Lead to manage, support, and grow Ramp’s high-performing EA team. Reporting to the Senior Manager of People Success, this individual will serve as a player-coach; combining strategic oversight with hands-on execution to elevate executive support across the company
• As Ramp continues to scale, the EA Lead will play a critical role in shaping the structure, scope, and impact of the EA function
• This role offers the opportunity to lead a high-impact team, collaborate closely with senior stakeholders, and help define what best-in-class administrative support looks like at one of the fastest-growing companies in fintech
• Partner with Recruiting to lead the hiring and onboarding process for new EAs, ensuring we attract and retain top talent
• Oversee EA allocations and capacity planning, proactively balancing workloads to ensure fairness, efficiency, and business alignment
• Drive performance management, career development, and team culture; leading regular EA team meetings, setting agendas, and fostering cohesion
• Serve as a strategic liaison between the EA team and senior leadership, ensuring alignment on priorities and support models
• Empower the team through coaching, feedback, and growth opportunities to help each EA reach their full potential
• This is a unique opportunity to make a meaningful impact on Ramp’s operating rhythm, while fostering an EA community that is collaborative, high-performing, and deeply embedded in the success of our leaders
• Provide high-level administrative support to 1 C-suite or VP-level executives
• Manage complex calendars, inboxes, and communications with discretion
• Coordinate domestic and international travel, internal events, offsites, and meetings
• Stay embedded in daily EA operations to understand culture and challenges firsthand
• Mentor, support, and grow a high-performing EA team
• Develop onboarding programs, 30/60/90-day plans, and learning opportunities
• Champion EA career growth in collaboration with the People and Executive team
• Define and drive adoption of EA best practices and tools
• Standardize core workflows while enabling tailored support for executives
• Ensure consistent performance expectations
• Assess EA bandwidth and executive needs to optimize support coverage
• Contribute to maintaining and refining EA career ladders, leveling, and progression
• Act as a trusted liaison between executives and EAs
• Collaborate with executives on providing actionable feedback to EAs