VP of Commercial Operations, SWORD Health
$386.7-607.2k
OTE
This range includes base, variable and equity
More information about location
Connecting physical therapists with technology
Open for applications
Connecting physical therapists with technology
1001+ employees
Open for applications
$386.7-607.2k
OTE
This range includes base, variable and equity
More information about location
1001+ employees
Company mission
To free 2 billion people from pain.
Role
Who you are
- 10+ years of experience leading and scaling Sales or Commercial Operations in a fast-paced, high-growth environment
- Strong CRM expertise, ideally with both Salesforce and HubSpot, and proven ability to optimize systems and data integrity
- Deep experience in forecasting, planning, territory design, and performance management
- Exceptional analytical skills with the ability to turn data into actionable insights and executive-ready recommendations
- Proven success in cross-functional alignment across Sales, Marketing, Customer Success, and Finance
- Strong understanding of revenue operations and full commercial funnel integration across teams
- Proven ability to design and optimize compensation, quota, and performance frameworks
- Experience supporting board and investor reporting, including commercial performance insights and presentations
- Strong leadership skills and experience developing high-performing teams
Desirable
- Experience in the technology, enterprise software or digital health industry, with a deep understanding of the unique challenges and opportunities in these markets
- A background in implementing and managing sales process automation tools and initiatives to drive operational efficiency
What the job involves
- The VP of Commercial Operations at Sword Health will play a critical leadership role in driving operational excellence and strategic initiatives within the Commercial organization
- This role is responsible for leading the Commercial Operations function, ensuring the effective use of tools, data, and processes to optimize sales, customer success, and channel performance and to support the company’s growth objectives
- The VP will work closely with senior leadership and cross-functional teams to align commercial operations with broader business goals, leveraging data-driven insights to drive continuous improvement and operational efficiency
- You'll lead the development and execution of the overall sales operations strategy, ensuring alignment with Sword Health's business objectives and sales goals
- Build a world-class team of operations professionals, investing in their growth and development to achieve world-class outcomes
- Oversee the management and optimization of the CRM system, ensuring data integrity and the effective use of sales tools and processes
- Drive the sales forecasting and planning process, collaborating with sales leadership to set accurate targets, quotas, and resource allocation
- Develop and maintain advanced sales reporting and dashboards, providing key insights into sales performance, pipeline health, and other critical metrics to senior leadership
- Optimize sales territories and resource allocation, using data-driven analysis to ensure balanced and effective coverage across markets
- Collaborate closely with marketing, finance, customer success, and other departments to ensure alignment and support for sales initiatives
- Lead strategic initiatives aimed at improving sales efficiency, process automation, and overall operational effectiveness
- Manage and mentor a high-performing Sales Operations team, fostering a culture of continuous improvement and excellence
Our take
For a number of reasons including cost, only about 30% of patients complete their physical therapy regimens. This results in millions of people not receiving the full breadth of care they need to reach full recovery. And physical therapy practices are missing out on a massive amount of revenue potential.
SWORD Health’s clinical-grade virtual therapy platform pairs physical therapists with FDA-listed wearable technology to deliver personalised treatment plans that are more effective, easier and less expensive than traditional physical therapy. This encourages patients to complete their regimes and allows practices to bolster their income.
The company works with international insurers, health systems and employers, with clients from the Fortune 100 and 500 lists. It is the fastest-growing MSK company and a double-Unicorn, now valued at $4 billion. With a rapidly growing US market, it's using impressive funding to continue its foundational AI model development and expand into ever more areas of healthcare.
Steph
Company Specialist at Welcome to the Jungle
Insights
37% employee growth in 12 months
Company
Funding (last 2 of 10 rounds)
Jun 2025
$40m
LATE VC
Jun 2024
$30m
LATE VC
Total funding: $368.2m
Company benefits
- A stimulating, fast-paced environment with lots of room for creativity
- A bright future at a promising high-tech startup company
- Career development and growth
- The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
- A stimulating environment with room for creativity
- A flexible environment where you can control your hours (remotely) with unlimited vacation
- Access to our health and well-being program (digital therapist sessions)
- Remote or Hybrid work policy
Company HQ
Chelsea, New York, NY
Leadership
Virgílio Bento
(Co-Founder & CEO)Co-Founder of EX Capital. Received their PhD in Electrical Engineering from the Universidade de Aveiro.
Márcio Colunas
(Co-Founder & CSO)Co-founded EX Capital and Findster Technologies. Previously worked as an Analyst/Software Engineer at Neuroinova, and was a Researcher at the Universidade de Aveiro.
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