Senior Technical Writer, Redpanda Data
$127-172k
Salary varies depending on location. Salary is benchmarked on US rates & may differ for further locations
AI data infrastructure for the Enterprise
Be an early applicant
AI data infrastructure for the Enterprise
101-200 employees
Be an early applicant
$127-172k
Salary varies depending on location. Salary is benchmarked on US rates & may differ for further locations
101-200 employees
Company mission
To build the best present and future of streaming data.
Role
Who you are
- 4+ years of experience writing technical documentation for an external developer audience
- Familiarity with basic software security fundamentals
- Ability to distill complex technical concepts into clear, comprehensive, developer-focused documentation
- Experience working with LLMs as both a writer and a user
- Recent experience working in a docs-as-code environment
- Understand and have worked on Git, open-source development, Asciidoc/Antora, front-end web development
- Experience working with open source technologies and communities
- Read and code in languages such as Java, golang or Python, and YAML–familiarity with data streaming and/or Apache Kafka a plus
- Excellent information architecture and information design skills
- Familiar working with Apache Kafka® (event streaming), databases, or distributed systems
- Rabid desire to help our customers get the information they need quickly and easily
- Excellent writing, editing, and verbal communication skills
What the job involves
- We are building our documentation team and are looking for a Technical Writer to help lead the end-to-end vision, strategy, and implementation of Redpanda products
- Reporting to the Technical Writing Manager, you will document multiple functional areas of Redpanda products, including all aspects of security, the Agentic Data Plane, Kubernetes, and automated reference content
- You are a tools “guru” who will assist with the documentation tool chain and web site management
- You will advocate for the user experience of our products, spearhead a user-centric approach, and help lead product strategy
- You will be a foundational member of the documentation team, helping to build processes, and drive strategy
- This is an opportunity to work closely with product and engineering leadership and teams at a fast-growing, well-funded startup
- Collaborate with engineering teams to discuss technologies and workflows, and create top-notch documentation
- Write, format, and edit content, including security configurations, cluster configuration, and Redpanda Cloud content
- Leverage AI tools such as Claude Code, CodeRabbit, and Copilot to work more efficiently
- Contribute to web content design–a content design background is a plus
- Facilitate knowledge sharing throughout our engineering, product management, and design teams and help produce accurate, well-written communications
- Partner with content specialists to define documentation standards and best practices
- Participate in assessing and proposing software and methods to continuously improve our documentation processes
- Write and revise content/test features with the customer experience as the primary driver
- Engage in community discussions with OSS, prospective, and paying customers
- Be part of a diverse remote distributed team
Our take
When dealing with real-time data streaming workloads, the simpler the infrastructure the better. Redpanda was developed as an alternative to the complex industry standard, Apache Kafka (which needed to be used in tandem with ZooKeeper). Redpanda’s Kafka-compatible platform increases businesses’ operational efficiency by allowing them to switch to a single platform.
With its platform running on hundreds of thousands of machines, Redpanda supports users to run the software that they’ve already invested in while addressing and eliminating past pain points. Building on its success with data streaming, the company is now pioneering the "Agentic Data Plane", a new AI infrastructure feature that enables enterprises to connect AI agents with their data and systems.
With this new direction, Redpanda ensures it remains a key player in the industry - as it supports the new endeavours of its established customer base. Having raised strong funding in the past, the company has continued to expand marketing and R&D efforts to increase its reach and support its growth plans moving forward.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Apr 2025
$100m
SERIES D
Jun 2023
$100m
SERIES C
Total funding: $265.5m
Company benefits
- Remote first: We’re a remote-first company that puts humans first. We advocate for working wherever you're most productive
- Comprehensive healthcare: We’ve got you covered with a mix of plans ranging from fully-paid medical, dental and vision, to premium coverage
- 401(k) matching: Our 401(k) plans let you save for your future. And for our US and UK employees — we match
- Unlimited PTO: Take time to relax and recharge. Option to select region-specific holidays. Our vacation policy puts you in control
- Home office & education reimbursement: $1,000 to gear-up your home office, $50 towards each wifi bill, $500 to invest in your learning and development annually
- Redpanda swag: Hands down the coolest swag in our industry! Your family will steal it. Guaranteed
Company HQ
Inner Richmond, San Francisco, CA
Leadership
Alexander Gallego
(Founder & CEO)Founder & previous CTO of Concord Systems, Inc. Previous Principal Software Engineer at Akamai Technologies, and was a Software Engineer at both YeildMo and FactSet Research Systems. Also worked as a REU - Student Researcher for the Polytechnic Institute of New York Univeristy.
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