Workplace Operations Manager, Github

• The ideal candidate thrives on making a positive impact, has a proven track record of executing on deliverables, being meticulously organized, and finding impactful solutions to problems
• This person can easily shift gears between independent work and collaborative leadership
• They also have a can-do attitude with an ear and eye to anticipating needs and a knack for equipping individuals to successfully adopt change
• Minimum of 5+ years relevant and proven work experience with a combination of office management, hospitality, facilities, and event management
• Must have experience responsibly managing expenses, invoices, purchase orders
• Must have experience successfully managing a team of vendors and onsite coordinators

Desirable

• This role will be responsible for overseeing a well-stocked welcoming events and meetings hub, managing a team of Workplace and Facilities coordinators to run day-to-day operations, work closely with Workplace Experience and Security teams,
• And reports to the Director of Global Workplace Experience. We require this role to be in the space 4-5 days per week
• Responsible for managing site operations at our 60,000+ sq ft space in San Francisco, CA
• Lead and manage an onsite operations team (facilities manager, vendors, suppliers, workplace contractors, etc)
• Build and execute on an onsite events program (i.e. happy hours, community hosting nights, developer community meet-ups, customer meetings, etc.) that engage our customers and delight our employees
• Partner closely with our Physical Security team and Project Teams to ensure alignment on Workplace Experience goals
• Manage the quality of service levels, directing and coordinating maintenance, facilities. amenities, etc
• Communicate program and policy information with regular updates to the team and employees
• Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures; complying with legal regulations
• Maintain and enhance strong relationships as building liaison. Lead tours for outside groups and new hires. Develop relationships with landlord, customers, and across various levels of GitHub
• Create and manage office policies and procedures. Prioritize culture, safety, sustainability, and wellness
• Act as a nurturer of company culture. Handle employee and community requests with a high degree of customer service and work to ensure our environment is productive, fun, inclusive and stimulating
• Own and track all space invoices, expense reporting, utilization metrics & annual operational spend, and make recommendations to improve efficiency while maintaining quality experiences. Work with the team to prepare an annual budget. Schedule expenditures, analyze variances, and initiate corrective actions as needed