Customer Success Executive, Togather
Event Planning Platform
Job no longer available
Event Planning Platform
21-100 employees
Job no longer available
21-100 employees
Company mission
To create truly unforgettable events.
Role
Who you are
- You are highly organised with the ability to multi-task and manage a varied workload
- You have a keen interest in sales and are excited to help the team hit ambitious targets
- You have an impeccable phone and email manner and enjoy speaking to customers on a daily basis
- You are emotionally intelligent and personable. We care about our customers and take their needs seriously and will look for you to show that too
- You are hungry and motivated to work within a fast-paced, entrepreneurial environment
- You are hungry to learn and improve. We know that both our team and the business are constantly evolving, so we are constantly seeking ways to improve ourselves as professionals and increase our impact on the business
- You are excited to be part of our journey. Startups are hard work, but we have fun whilst we do it and enjoy celebrating the wins
What the job involves
- This role will be on the front-line of our various inbound communication channels (phone, email and online chat) as well as providing a responsive and attentive service across the board
- You’ll need a mind for following processes, however, innovative ideas are very much encouraged and a vital part of the role will be coming up with new suggestions to adapt and impact the way we work for the better
- This role offers a unique chance to become a vital part of a flourishing (not to mention fun!) tech startup, with huge opportunity for progression It’s an incredibly exciting time to join Feast It and will allow you to play a key part in the expansion and growth of a dynamic and disruptive team
Our take
Togather, formerly known as Feast It, has been a frontrunner in recognising the burgeoning demand for "street-food" experiences at corporate and social events. The company's innovative approach simplifies the discovery of unique and immersive culinary encounters, such as enjoying White Russians served from a vintage milk float.
Having forged partnerships with an impressive roster of 1,000 UK street food suppliers, mobile bars, and even Michelin-starred restaurants, Togather has established a diverse and eclectic array of offerings. These suppliers operate from a wide range of creative and unconventional setups, ensuring that every event can offer a one-of-a-kind culinary experience.
What sets Togather apart is its ability to address the challenge of matching marketplace demand with supply, a hurdle that competitors in this space must surmount. This strategic advantage positions Togather strongly as the premier event catering platform. Furthermore, Togather is leveraging its platform to extend support to customers in other facets of its corporate and social events. Notably, weddings constitute 30% of its business, and it has expanded its services to include the booking of florists and photographers, mirroring the successful diversification strategy employed by companies like Airbnb as they venture into experiences for travelers.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
May 2023
$9.4m
SERIES A
Nov 2021
$6.7m
SEED
Total funding: $19.8m
Company benefits
- Generous holiday allowance (25 days + Christmas bonus day)
- Enhanced Pension
- Mental Health benefits
- Enhanced Mat & Pat
- Free coffee, beer, pizza and an overly stocked snack cupboard in the office
- Significant discounts in a lot of London's best restaurants, bars and more
- Regular team socials and events
- A shiny new MacBook to work on
- Loads of invites to food-industry events (yes they do usually have free food)
- Dog-friendly
Leadership
Digby Vollrath
(Co-Founder & CEO)Previously a Business Development Manager at Festicket. Now a Seed Investor for multiple startups.
Hugo Campbell
(Co-founder)Previously a News Reporter and Editor for The Independent.
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