Head of User Experience Research, Harvey
$220-300k
Offers Equity • Offers Bonus
Domain-specific AI for legal and professional services
Job no longer available
Domain-specific AI for legal and professional services
501-1000 employees
Job no longer available
$220-300k
Offers Equity • Offers Bonus
501-1000 employees
Company mission
To help professionals develop expertise, faster.
Role
Who you are
- 12-15+ years of experience in UX research, including proven success leading and scaling research teams in fast-paced, high-growth or technically complex environments
- Deep expertise in qualitative and quantitative research methods, with strong judgment on when and how to apply them
- Proven ability to influence product strategy with executives and senior stakeholders through high-impact research and insight that lead to business outcomes
- Experience working closely with product, design, and engineering teams in fast-paced, ambiguous environments. Comfort operating in ambiguity
- Exceptional communication and storytelling skills, with the ability to synthesize complex data into compelling narratives
- Experience researching expert or professional users (e.g., legal, enterprise, technical domains) is a strong plus
What the job involves
- The Head of UX Research at Harvey define and lead the user research strategy for the company
- This is a top-of-function role with significant influence on product direction, company priorities, and long-term bets
- You will ensure deep, continuous understanding of our users is embedded into how we build, ship, and scale products
- You’ll scale and grow a team of researchers while partnering closely with Product, Design, Engineering, Data, and AI Research to ensure we deeply understand our users and their workflows
- You’ll be responsible for building a durable research org, culture, and operating model that scales with the business
- This role has company-wide impact, defining how deeply the company understands its users—and how that understanding translates into durable product advantage as Harvey continues to define AI for legal professionals
- Define and own the UX research vision, strategy, and roadmap in alignment with company and product priorities
- Represent the voice of the user across the company, in leadership forums, planning cycles, and product reviews
- Build, lead, and mentor a world class team of UX researchers, setting a high bar for rigor, craft, and impact
- Partner closely with Product, Design, Data, Engineering, and AI Research leaders to influence and embed research into planning, execution, and decision-making
- Design and oversee mixed-methods research programs across discovery, evaluative, and longitudinal studies
- Translate complex research findings into clear, actionable insights that influence product strategy and executive decisions
- Champion a strong user-centered culture, ensuring user needs and trust are central to how we build AI-powered products
Our take
The explosive popularity of generative AI tools has seen specialized solutions popping up for all kinds of industries. Hoping to help supercharge efficiency and productivity for legal teams, Harvey supplies generative AI that can assist with documentation, as well as aid research and optimize workflows.
Via natural language instructions, Harvey helps draft and analyze legal documents. It can also answer complex questions across large document sets, or even handle research queries that cover multiple domains in legal, regulatory and tax.
Its ability to support legal practitioners as if it's another member of the team is what makes Harvey particularly interesting. This approach has seen the company raise substantial funding, reaching Unicorn status in 2024. Funds are now being used to expand to new geographies, grow headcount and further collect and curate data to train more “domain-specific” AI models.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 10 rounds)
Mar 2026
$200m
LATE VC
Oct 2025
$59m
GROWTH EQUITY VC
Total funding: $1.2bn
Company HQ
Financial District, San Francisco, CA
Leadership
Winston Weinberg
(Co-Founder & CEO)Graduated with a Juris Doctor from the USC Gould School of Law, then spent 1 year as an Associate at O'Melveny & Myers before founding Harvey.
Gabe Pereyra
(Co-Founder & President)Previously worked as a Research Scientist at Meta and DeepMind. Also spent a year as a Brain Resident at Google.
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