Merchants Strategy Manager, Coverflex

• Languages: English (main) / Portuguese, Spanish or Italian (strong plus)
• 6+ years in Strategy, Partnerships, or Corporate Development
• Proven track record sourcing, structuring, negotiating, and closing partnerships end-to-end
• Strong ability to design commercial models (rev-share, commissions, incentives)
• Strategic operator: able to translate strategy into execution plans and measurable KPIs
• Experience working cross-functionally with Product, Marketing, and Sales
• Experience launching partnerships post-signature (enablement, GTM, optimization)
• Strong written and verbal communication (exec-ready materials)
• Fluent in English
• Builder mindset: you create from zero and turn ideas into repeatable systems
• Commercial thinker: you understand how value is created, shared, and scaled
• Ownership: you take full responsibility from sourcing to execution
• Comfort with ambiguity: you move forward without perfect clarity
• Cross-functional leader: you align teams without formal authority
• Execution-focused: you don’t stop at strategy, you deliver outcomes

Desirable

• Role: Merchants Strategy Manager
• Type: Individual Contributor
• Main Tools: HubSpot, Excel/Google Sheets, Slides/Notion, AI tools
• Contract Type: Permanent
• You’ll build and scale Coverflex’s merchant and partnerships strategy — unlocking new distribution channels and increasing the value captured from every euro spent on the platform
• Your mission is to drive more spend through Coverflex and capture more value from that spend, turning merchants and partnerships into a repeatable growth and monetization engine
• You’ll know you’re successful when, after 90 days, you’ve:
• Closed and started ramping strategic distribution partnerships
• Built a clear strategy and roadmap to monetize merchant spend
• Established strong cross-functional alignment to execute partnerships
• How we’ll measure success:
• Main KPI 1: Number and quality of strategic partnerships
• Main KPI 2: ARR and ARPU impact generated through partnerships
• Main KPI 3: Incremental revenue from merchants
• Main KPI 4: Employee experience signals (e.g. NPS / feedback)
• Let’s be real — this is a 0→1, high-ambiguity role with real execution pressure
• Here’s what makes it challenging:
• You’re building repeatable partnership and merchant motions from scratch
• Success depends on multiple teams moving in sync (Product, Sales, Marketing, local markets)
• Deals are complex and custom, requiring strong commercial structuring and negotiation
• Sales cycles are long and uneven, especially with strategic partners
• You’ll operate across multiple markets, each with different dynamics and constraints
• Measuring impact requires clear attribution, discipline, and reporting rigor
• You’ll be the first hire in this team, so you'll be working with your direct manager
• Key Stakeholders:
• Sales
• Local Partnerships
• Product
• Customer Success

• Hiring Manager: Quentin Demeestère — VP Strategy & Corporate Development
• No cover letter required
• Apply with your LinkedIn or CV in English
• You may be asked a few short, relevant questions
• Total candidate time investment: ~2.30/3 hours end-to-end
• 1. CV / LinkedIn Screen — Signal check vs must-haves
• Done by People + Hiring Manager
• You’ll hear from us within 7 business days
• 2. Hiring Manager Interview - Deep dive into your work.
• 30 min Structured around outcomes, decisions, and collaboration
• 3. Business Case - Let's peak into this role's challenges
• 60 min With Quentin Demeestère and Ólafur Pálsson (CRO). Exercises that represent potential challenges this role would have and how you'd approach them
• 4. People Interview - Allow us to know you better!
• 60 min With People. Stress-free virtual coffee, focused on getting to know you as a person. We talk about culture, beliefs, and purpose
• 5. Final Conversation (CEO) — Values, strategy, and your growth
• 30 min
• Decision: within 4 weeks of your application
• Updates: weekly if the process runs longer
• Scheduling: interviews between 10:00–16:00 CET (flexible across Europe)