Revenue Operations Coordinator, Compass
$33.00 - $36.00/hr
5 days a week in office
Real estate technology platform
Posted today
Real estate technology platform
1001+ employees
Posted today
$33.00 - $36.00/hr
5 days a week in office
1001+ employees
Company mission
To help everyone find their place in the world.
Role
Who you are
- The ideal candidate will thrive in an energetic, fast paced, and highly collaborative environment; no two days are alike
- The most important skill set for this role is the ability to drive operations of the Growth team, analyze data, and surface insights and recommendations that help senior leadership make smarter business decisions
- You have a ‘no task is too small’ mentality combined with the ability to see the ‘big picture’ impact of data accuracy and insights
- B.A. or B.S
- 2+ years of relevant experience
- Basic analytical skills: proficient in Google Sheets, ability to gather and clean data and draw out relevant insights
- Strong project management and communication skills
- Polished visual, written, and oral presentation skills
- Ability and appetite to learn quickly in a fast-paced environment
- Self-starter attitude, and ability to exercise judgment and solve difficult problems without direct supervision
- Strong interpersonal skills and glass-half-full mentality
- Familiarity with PowerBI and Salesforce a plus
What the job involves
- As Compass continues to experience significant growth, we are looking for the best and brightest to surface business insights that drive strategic decisions
- For this role, we are looking for a key player in building and scaling our go to market motion for new agent acquisition
- You will be joining the team that designs the business infrastructure, programs, and insights that drive success in the agent recruiting process
- This role reports to the Director of the Revenue Strategy and Operations team
- The Coordinator will have a lot of exposure to cross functional teams at Compass (sales, sales leadership, growth programs, business systems, finance, legal, company leadership), so this individual will have the opportunity to collaborate with multiple business and technical partners on highly complex, highly dynamic projects
- Subject Matter Expert & Resource: Our team serves as the primary point of contact for the SGMs as it relates to operations and our resources. In this role, you will be responsible for answering questions, troubleshooting errors, and responding to ad hoc inquiries
- This requires excellent communication and project management skills. Oftentimes, the questions or inquiries we receive are quite time sensitive so you will be required to manage our inbox efficiently
- Agent Referral Program Administration: Our most successful lead channel is a direct result of the Agent Referral Program. You will support the program lifecycle; overseeing the end-to-end flow of inbound referrals from initial submission to a successful join
- As part of this work, you will facilitate the payment cycle to ensure agents are rewarded accurately and on time, while also serving as the point person for issue resolution, policy inquiries, and the review of escalations
- Process Optimization: You will be responsible for identifying areas for improvement within the current sales process to maximize team efficiency. This involves reviewing existing workflows to pinpoint bottlenecks and designing automated solutions that reduce manual data entry and repetitive tasks. By streamlining our workflows, you will enable the sales team to move fast in their sales cycle
- Cross Functional Liaison: In this role, you will act as the connective tissue between the Growth, Finance, Product, Regional Operations, and other departments to ensure total organizational alignment
- You will play a pivotal role in synchronizing these teams around quarterly targets, ensuring that lead generation efforts, budget allocations, and sales goals are all working in harmony. By facilitating clear communication and shared visibility, you will help bridge the gap between the execution of our growth strategy and the various downstream impacts
Our take
Compass uses an AI-driven platform to smooth out and speed up the process of buying, selling, or renting property. It functions much like a traditional broker, but employs tech to reduce the time, uncertainty, cost and friction of transactions for buyers, sellers & agents.
It's disrupting a sector so far largely averse to tech innovation, allowing users to close deals in less time than the industry average of 30-45 days. Compass is now the largest independent real estate brokerage in the USA, with over 29,000 agents nationwide.
Recently, Compass acquired Anywhere Real Estate in a major leap that cements its place among the biggest players in US property. By uniting leading brokerage brands and expanding its agent network on a massive scale, Compass strengthens both its readch and its techn-driven platfrom. The move add new revenue opportunities and efficiencies, positioning the company to navigate today's tough housing market and shape the future of real estate.
Freddie
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jul 2019
$370m
SERIES G
Sep 2018
$400m
SERIES F
Total funding: $1.5bn
Company HQ
Midtown Manhattan, New York, NY
Leadership
Robert Reffkin
(Founder & CEO)After 2 years at McKinsey, Robert worked as a Lazard Associate and White House Fellow. They joined Goldman Sachs in 2006, where they worked as VP of Principal Investment before leaving in 2012 to found Compass. Alongside this, Robert ran 50 marathons in 50 states to raise $1 million dollars for for youth education and enrichment programs.
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