Director of Product Design, Smartsheet
Dynamic workspace platform for collaboration
Open for applications
Dynamic workspace platform for collaboration
1001+ employees
Open for applications
1001+ employees
Company mission
to empower anyone to drive meaningful change — for themselves, their businesses, and the world.
Role
Who you are
- You have a solid history of making the people around you better
- You see yourself as a team captain more than a coach
- You are skilled at scaling your influence and abilities
- You thrive on working well with others… and getting things done
- 12+ years of experience in a highly cross-functional role running strategic projects from idea through implementation
- 6+ years leading & mentoring UX teams, manager of managers a plus
- Successful experience leading a large team of designers (10+)
- Examples of broadly influential UX work that contributed directly to the achievement of business goals
- Experience designing for enterprise SaaS platforms
- Passion for the field of User Experience. Self motivated and enthusiastic; knows when it's necessary to seek out guidance
- Experience facilitating activities to gather insights on user needs and goals and conducting usability testing
- Experience finding simple, innovative solutions for complex problems
- Experience with Agile methodologies
- Strong visual design skills and sensibilities
- Expert in Figma, Creative Cloud or other visual design, wireframing, and prototyping tools. Proficiency in rapid prototyping
- Highly organized with planning, conducting, and tracking work
- Excellent communication skills and interpersonal skills; ability to work successfully with teams across the organization, including Product Management and Engineering
- Ability to articulate design decisions and advocate for the user
What the job involves
- As a member of the Experience Design team, you'll have the opportunity to shape the future of work, making our category-leading work execution platform valuable, intuitive, elegant, and engaging
- As the Director of Product Design, you will lead and grow a diverse and talented team of Product Designers in applying principles of design thinking to conceptualize engaging and personalized user experiences for our web and mobile apps
- You drive quality and efficiency by establishing processes, developing talent, and leveraging your own expertise and experience to help coach your team to accomplish more than they might have without you
- You love to collaborate with designers, user researchers, engineers, product managers, executives, and inspire them to do their best
- Help establish, drive and articulate a vision for the future of design at Smartsheet
- Define the user experience strategy and vision for your areas of oversight
- You will represent the end user and evangelize human-centered methodologies across the product team to ensure innovative designs that truly meet people’s needs from first-time users to seasoned experts
- Establish goals and target metrics that design decisions can be mapped to
- You will report to our VP of Product Design located in our Bellevue, WA office
- Manage the day-to-day and strategic activities of UX designers, making sure that the human-centered process is properly planned and followed
- Build, evolve and scale UX processes, standards, and tools
- Mentor and coach UX designers in a motivating and supportive manner and keep the team on top of emerging UX techniques and tools
- Develop career paths and programs tailored to individual team member professional development
- Gain a deep understanding of user needs and goals and communicate them to cross functional product teams
- Create alignment with other groups within the company by working collaboratively with product teams to launch new features and evolve existing ones based on an understanding of user needs, business objectives and technical constraints
- Translate business goals into innovative, creative and engaging product experiences
- Support other duties
Salary benchmarks
Our take
With teams increasingly moving to remote work across many industries, companies have been reaching for tools to keep operations smooth and communications open. Founded in 2005, Smartsheet is a cloud-based work management platform helping a vast range of companies, from small businesses to large enterprises, plan, track, and report on work.
Like other team collaboration software companies Lucid and Atlassian, Smartsheet saw strong growth between 2020-2022, achieving almost 40% year on year revenue increases through 2022. If the company can continue this success, it stands to make real gains in a global team collaboration market expected to be worth about $20 billion by 2028.
Smartsheet has embedded itself across various industries, with deep integrations with applications from the likes of Salesforce, Atlassian, Google, and Microsoft, leading to it being the first work management sector Unicorn to reach $1 billion in recurring annual revenue in 2024. Whilst remaining broad in application, it is also expanding and upgrading its product offerings; this may prove crucial in further distinguishing itself from well-backed startups like Monday.com and Asana as they begin jostling for market space.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
May 2017
$56.6m
SERIES F
May 2014
$35m
SERIES E
Total funding: $124m
Company benefits
- Lucrative Employee Stock Purchase Program (15% discount)
- 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
- Monthly stipend to support your work and productivity
- Flexible Time Away Program, plus Incidental Sick Leave
- Up to 24 weeks of Parental Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to LinkedIn Learning online courses
- Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
- Teleworking options from any registered location (role specific)
- Monthly contributions toward your pension
- Mployer-paid Private Medical and Dental, additional cost for family members
Company HQ
West Bellevue, Bellevue, WA
Leadership
Mark Mader
(President & CEO)Having studied at Dartmouth, Mark spent 2 years as a Greenwich Associates Research Associate before 10 years at Onyx Software. They then founded Smartsheet in 2005 as CEO.
Brent Frei
(Board Member)Brent worked at Motorola and Microsoft for 4 years before founding Onyx Software in 1994 and Smartsheet in 2005. They have been a Board Member since, alongside working as CEO of TerraClear.
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