Governance, Risk, and Compliance Manager, TigerConnect
$120-140k
+ Annual corporate bonus program
Healthcare collaboration platform
Be an early applicant
Healthcare collaboration platform
201-500 employees
Be an early applicant
$120-140k
+ Annual corporate bonus program
201-500 employees
Company mission
To simplify the working lives of healthcare professionals so they can deliver better patient care and experience greater job satisfaction.
Role
Who you are
- 7+ years of experience in Quality Assurance, Regulatory Affairs, compliance, or GRC within a healthcare or medical device environment
- Experience supporting SOC 2, HITRUST, FDA, and/or ISO environments
- Experience managing compliance within a HIPAA regulated environment is a plus
- Hands-on experience with QMS administration (e.g., document control, CAPAs, training records) in an FDA-regulated or healthcare SaaS environment preferred
- Relevant certifications helpful (e.g., CIPP, CIPM, CHPC, CISA)
- Bachelor’s degree in a technical field (e.g., engineering, life sciences, computer science) or equivalent experience
- Trained ISO 13485 lead auditor certification highly desirable; willingness to obtain certification is acceptable
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint); experience with Confluence, JIRA, and Azure DevOps preferred
- Strong written and verbal communication skills with the ability to translate complex regulatory requirements into actionable procedures
- Ability to develop expertise across all aspects of TigerConnect’s quality management system post-hire
What the job involves
- The Governance, Risk, and Compliance Manager is responsible for executing TigerConnect’s day-to-day compliance and quality management activities. This role supports regulatory readiness, maintains required certifications, and partners with Legal, Security, and Product to ensure operational adherence to compliance requirements. This position is primarily operational and execution-focused and does not carry enterprise privacy officer authority
- Maintain and support certifications and registrations including FDA, SOC 2, HITRUST, and ISO 27001 control environments
- Coordinate annual audits, evidence collection, and remediation tracking
- Support FDA and QMS program:
- Develop, maintain, and manage the Quality Management System (QMS), including document control, record management, and change control processes
- Plan and conduct internal QMS audits; support external audits, ensuring evidence is organized and audit-ready
- Support product clearances, approvals, and ongoing product compliance activities
- Administer complaint handling processes and manage product surveillance activities
- Coordinate field actions (e.g., recalls, corrections) as required, including regulatory notifications and effectiveness checks
- Coordinate training programs tied to QMS procedures and FDA-regulated activities
- Track corrective and preventive actions (CAPAs) and drive timely closure
- Track and report compliance metrics and control status
- Partner with Legal and Security on annual risk assessments, risk tracking and remediation
Our take
TigerConnect unifies the whole healthcare system under one platform, enabling users to connect to hospitals, healthcare providers, patients and their families within one easy to use, secure interface.
According to the Joint Commission Center for Transforming Healthcare, almost 80% of serious medical mistakes involve miscommunication between caregivers. TigerConnect effectively minimises errors in comms and the sharing of critical data between departments, meaning greater efficiency and quality of care.
As many healthcare organizations remain stuck in the technological dark ages, TigerConnect is leading the way in the digital transformation of clinical collaboration. This enables the company to play a key role in strengthening patient care, cutting costs and streamlining the workflows that keep people healthy.
Steph
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Oct 2020
$45m
SERIES D
Nov 2015
$50m
SERIES C
Total funding: $129.1m
Company benefits
- Health Insurance: Excellent medical, dental and vision insurance
- Savings: 401k matching program for all US employees and Savings Fund program available for all Mexico employees
- Flexible Work Location: Remote and hybrid onsite
- Flexible Time Off: Flexible time off policy with no limit on days off
- Wellness Days: Company-wide wellness days throughout the year
- Wellness Program: Quarterly wellness allowance to help support your well-being
- LinkedIn Learning: Self-paced learning and development via LinkedIn Learning
- Home Office Reimbursement: Allowance to cover your home office setup expenses
- Headquarter Location: Office space in major tech ecosystems in Los Angeles and Mexico City
Company HQ
El Segundo, CA
Leadership
Sean O'Neal
(CEO)Prior to joining TigerConnect in 2025, Sean was a President & Functional CEO of SaaS and CPO at Sinch. He was also a Writer for Forbes Business Council.
Tim Goodwin
(CTO)Prior to joining TigerConnect in 2020, Tim was the CTO at Vacasa, an SVP/CIO of Digital Channels at Fiserv, and a GM of Software Development at M-Com.
Sheeza Hussain
(CGO)Prior to joining TigerConnect in 2025, Sheeza was a Market President of Enterprise at Press Ganey, CGO at SteadyMD, and CCO at Biofourmis.
Brian Kaminski
(CCO)Prior to joining TigerConnect in 2023, Brian was a Value Advisory Ecosystem Member at Customer Value Community and CCO at Perceptyx and Conversica.
John Montealegre
(CFO)John joined TigerConnect in 2014 as the Chief of Staff to the CEO. He then became the VP then Senior VP of Finance before moving into he role of CFO in 2022. Previously, he was the Head of Sales at Pitzi and an Associate at McKinsey & Company.
Saurin Shah
(CPO)Prior to joining TigerConnect in 2023, Saurin was a Senior Director/VP of Product Management at Medallia. He also spent 6 years at Salesforce as a Director then Senior Director of Product Management.
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