Insides Sales Representative, ShipMonk
Office located in Fort Lauderdale, Florida
Shipping & logistics for e-commerce SMBs
Open for applications
Shipping & logistics for e-commerce SMBs
501-1000 employees
Open for applications
Office located in Fort Lauderdale, Florida
501-1000 employees
Company mission
To become the most innovative and trusted tech fulfillment provider with facilities & solutions around the globe.
Role
Who you are
- Bachelor’s Degree or equivalent work experience
- Ability to learn and adhere to team processes and leveraged technologies
- Excellent multi-tasking skills
- Excellent communication, verbal presentation, and listening skills
- Strong writing skills
- Superb organizational skills
- High attention to detail
- A competitive spirit and drive to succeed
- Sales, customer-facing, or client services experience is a plus
- CRM/Salesforce experience is a plus
What the job involves
- We are on the hunt for an Inside Sales Representative to join our team
- Our Inside Sales Representative are the glue between our Marketing and Sales team, they are responsible for qualifying incoming leads who reach out by phone, email, website, and live chat.We are looking for ‘someone’ who is a strong communicator and connector - they know a good customer fit for ShipMonk when they come across one
- They naturally go above and beyond to make our Merchants feel at home
- In other words, this ‘someone’’ knows how to Get Sh*t Done
- They are passionate about what they do and are a great representation of the ShipMonk brand
- Our Inside Sales Representatives are the first point of contact with companies interested in using the services
- Identify top quality opportunities through inbound leads
- The Inside Sales Representative will input accurate and complete data in Salesforce
- Track all activities in Salesforce including status updates and notes/future activities
- The Inside Sales Representative will set meetings & demo appointments to be handed off to the Account Executives
- Reach and exceed key performance indicators including calls scheduled, calls completed, qualified opportunities, and efficient response times
- Maintain strong customer relationships
- Develop skills necessary for promotion into a closing role
Our take
ShipMonk was created when its founder realized how US merchants would often refuse to ship to certain locations internationally. The company has grown to allow small to medium size e-commerce brands to scale through its 4-in-1 cloud based software, which integrates with a company's inventory management, orders, warehousing and shipping systems.
To supplement its SaaS and offer real logistical value, ShipMonk operates a growing number of strategically located warehouses throughout the US, Canada, Mexico and the UK. This means that even the smallest eCommerce brands are able to deliver goods within just two days, while reducing shipping costs compared to traditional delivery channels.
Since launching in 2014, ShipMonk’s trajectory has been remarkable for a company that was largely bootstrapped without major funding. However, 2020 saw a boom in demand for its services, and since then ShipMonk has scaled up enormously, receiving huge financial investment and acquiring complementary businesses along the way. Having now established fulfilment centres in Birmingham (UK) and Texas, ShipMonk is eyeing up strategic acquisitions and additional expansion within the US and Europe.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
36% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jan 2021
$65m
GROWTH EQUITY VC
Dec 2020
$290m
GROWTH EQUITY VC
Total funding: $365.1m
Company benefits
- Full health benefits coverage (medical, dental, vision)
- Unlimited paid vacation time
- Dog-friendly workplace
- Wellness program (onsite gym, healthy snacks)
- Fun work environment (trampoline, ping pong table & games)
- Referral Bonus Program
- 401(k) retirement plan
Company values
- We help companies STRESS LESS and GROW MORE
- We are TRANSPARENT
- We prioritize GROWTH
- We are SERVICE ORIENTED
- We champion NEW TECHNOLOGY
- We PROMOTE DIVERSITY
- We are MULTINATIONAL
- We are YOUR PARTNER THROUGH THICK AND THIN
- We GET SH*T DONE
Company HQ
Central Fort Lauderdale, Fort Lauderdale, FL
Articles
Leadership
Jan Bednar
(Co-Founder)Forbes 30 under 30. Before co-founding ShipMonk, founded and was CEO of commerce and shipping startup BetaBox.
Kevin Sides
(President & Co-Founder)Prior to co-founding ShipMonk, worked at dg Communications Group, with spells as Senior Account Manager, Head of Digital, and General Manager.
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