Senior Account Manager, Convene
Offers Bonus Scheme
Hospitality-driven meeting, event, and flexible office spaces
Be an early applicant
Hospitality-driven meeting, event, and flexible office spaces
501-1000 employees
Be an early applicant
Offers Bonus Scheme
501-1000 employees
Company mission
To elevate the way people meet, work and live by reimagining what “a workday” means for today's most innovative organizations.
Role
Who you are
- 5+ years of experience in a commercial role within the UK meetings and events industry
- Proven track record in selling to London’s corporate and agency markets
- Knowledge of experiential events across business and consumer markets
- Exceptional networking abilities and relationship-building sales skills
- Capable of working independently while thriving in a team-oriented environment
What the job involves
- We’re seeking a Senior Account Manager to join our Sales team. The Senior Account Manager will report directly to the Director of Sales UK
- Consistently exceed revenue targets through strategic sales and account management efforts, aligning with broader commercial objectives
- Cultivate relationships in managed accounts, aiming to elevate them to the Regional/Enterprise level or identify opportunities for MSAs across the global portfolio
- Drive new revenue growth by capitalizing on opportunities in the experiential events market
- Serve as a go-to expert on Convene product offerings, including meetings and technology solutions, and translate product features into functional client solutions
- Maintain an engaging sales presence, both in person and virtually
- Demonstrate thorough knowledge of competitors, articulating the Convene story and differentiation
- Grow demand through strategic account development, expanding your network of contacts, and building long-term relationships
- Maintain up-to-date knowledge of Convene products and locations, contributing to local and regional brand building
- Understand the local, regional, and global business plan to ensure personal targets align with overall sales objectives
- Share market intelligence and industry trends with the Senior Leadership team
- Conduct and coordinate site inspections, virtual tours, client meetings, and quarterly business reviews for key accounts
- Discover and build relationships with new decision-makers, while nurturing current and prospective clients and referral partners
- Respond rapidly to client inquiries and maintain up-to-date account details for key accounts
- Negotiate and close agreements, adhering to internal pricing guidelines while ensuring client specifications are met
- Stay informed of competitive landscape and maintain relationships with industry counterparts
- Attend trade shows, networking sessions, and events to prospect for new business
- Exceed budgeted financial goals for both quarterly and annual targets
- Cultivate relationships with allocated key accounts through consultative sales efforts to achieve and surpass commercial goals
- Own and manage a portfolio of accounts based on location, volume, and spend
- Target and secure new business to increase market share across the global portfolio of brands and products
- Secure repeat business from allocated accounts, ensuring long-term client satisfaction and retention
Salary benchmarks
Our take
Convene designs and operates premium meeting, event, and flexible workspace venues inside Class A office buildings. Founded with the aim of improving how people meet and work, its venues can host a wide range of events while also offering flexible WorkSuites and shared workspaces.
Like many businesses focused on in-person gatherings, Convene was significantly impacted by the pandemic in 2020, when demand for physical events declines sharply. In response, the company expanded is capabilities to support virtual and hybrid events, allowing conferences to reach both in-person an remote audiences. These formats allow participants to join sessions online, interact with speakers and hosts, and connect with other attendees through digital networking tools.
Convene has since continued evolving its platform and physical venues to support a more flexible events market. The company also strengthened its international presence through the 2023 acquisition of etc.venues, expanding into the UK and growing its portfolio to dozens of locations across the US and UK. With this broader footprint and a mix of in-person, hybrid, and flexible workspace offerings, Convene is aiming to scale is hospitality-driven model even more and grow annual revenues to $100M.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jul 2018
$152m
SERIES D
May 2017
$68m
SERIES C
Total funding: $265.5m
Company benefits
- Financial & professional: We offer our employees a 401K with employer match, financial wellness education, life insurance, and transit incentives. We also prioritize professional advancement, offering a robust catalog of online learning opportunities and workshops focused on leadership development, professional growth, and skills-based training.
- Wellbeing: Employees have access to generous paid time off, including paid holiday breaks and birthday PTO to promote work-life balance and wellness. We also offer an Employee Assistance Program, Parental Leave, and a variety of perks and discounts to support your everyday life.
- Hybrid work: We prioritize a balance of in-person collaboration and flexible remote productivity with our hybrid work policy. This allows our global teams to thrive and have opportunities to work together in our Convene cities, as roles allow.
- Diversity & inclusion: At Convene, we are committed to becoming 1% better every day, which includes a strong and ongoing focus on diversity, equity, and inclusion (DE&I). We strive to create an environment where everyone feels valued and empowered to be their true selves. This commitment is reflected in our organizational practices and our approach to work. With the support of our leadership team and Employee Resource Groups (ERGs), we collaborate and seek out input in order to foster a diverse and inclusive environment.
- Community engagement: Enabling those who want to give back or grow, we offer an annual application-based paid sabbatical program to those who want to invest in their communities.
Company HQ
Midtown South, New York, NY
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