Customer Trust Program Manager, Attio
£105-125k
+ Equity
Build the definitive CRM for the next generation
Open for applications
Build the definitive CRM for the next generation
101-200 employees
Open for applications
£105-125k
+ Equity
101-200 employees
Company mission
To redefine CRM for the AI era.
Role
Who you are
- Audit and certification experience: Proven experience leading certification and re-certification audits (e.g. ISO 27001, SOC 2), including preparation, execution, and remediation
- Strong security governance foundations: Hands-on experience designing, implementing, and operating security compliance programmes in line with recognised frameworks and standards
- Programme ownership mindset: A strong track record of managing complex, cross-functional programmes in fast-moving, high-growth environments
- Clear and credible communication: Able to explain security and compliance concepts clearly to technical and non-technical stakeholders, internally and externally
- Stakeholder-first approach: Comfortable partnering with teams across all levels of the organisation, balancing security requirements with business needs
- Comfort with ambiguity and change: Confident operating in evolving environments where processes and priorities are continuously maturing
What the job involves
- Enable trust and security at scale: Be a key enabler of Attio’s security and compliance foundations as we continue to scale rapidly. You’ll ensure our governance, risk, and compliance posture evolves in step with the business — protecting customer trust while enabling speed and growth
- Enable security certifications and frameworks: Own and operate Attio’s security governance frameworks (e.g. ISO 27001, SOC 2), ensuring controls are well-designed, embedded, and effective as the company grows
- Lead audits with confidence and clarity: Plan, coordinate, and lead external audits end-to-end, working cross-functionally across Attio and acting as the primary point of contact for third-party assessors and auditors
- Enable certification readiness and renewal: Drive programmes to maintain existing certifications and achieve new ones as required by the business, ensuring Attio remains enterprise-ready and trusted by customers
- Monitor, manage, and remediate risk: Identify, track, and remediate non-compliances and security risks, using appropriate tooling and pragmatic processes that scale with the organisation
- Enable customer trust through transparency: Own and maintain Attio’s customer-facing Trust Centre, and coordinate timely, high-quality responses to customer and prospect security questionnaires and trust-related requests
- Partner with vendors to strengthen security: Select and manage external vendors for penetration testing and security assessments, and lead remediation programmes to address findings effectively
- Collaborate cross-functionally to enable growth: Work closely with Security, Engineering, Product, Legal, Sales, and Customer teams to ensure security and compliance efforts are aligned, pragmatic, and enabling rather than blocking
Salary benchmarks
Our take
The world of business software boasts countless tools, but Customer Relationship Management (CRM) hasn't caught up to technological innovations such as Large Language Models. These often clunky, unloved platforms stand at the heart of millions of operations, yet fail to capture the flexibility needed for modern commerce.
Aiming to revolutionise the way we interact with customers and manage relationships, Attio steps in to break free from the archaic CRM mold and build a system that's intuitive and adaptable. Prioritising live data insights and collaboration, Attio allows users to make informed decisions based on the ever-changing needs of their customer base. Its platform understands, learns and adapts to a company's data, creating a closed-loop system where every action will feed back, informing future decisions and constantly refining its understanding of a business.
With impressive Series B funding, Attio is on a direct path to further refine its platform, attract top talent, and ultimately, usher in CRM to the AI era. The future looks bright for Attio, with its innovative approach and growing momentum, the company stands poised to rewrite the rules of customer engagement and allow businesses to forge deeper, more meaningful connections with their clients.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 5 rounds)
Aug 2025
$52m
SERIES B
Aug 2024
$33m
SERIES A
Total funding: $142.8m
Company benefits
- 25 days holiday, plus any extra public holidays you get where you’re based
- Equity in an early-stage tech company on an incredible trajectory
- Remote first, with a space in London for events, content creation, and those who like an office
- Regular team events, including our annual offsite, team sessions and dinners
- Discretionary training and productivity budgets
- Apple hardware
- Enhanced parental leave
- Private Healthcare
- Cycle to work scheme
Company values
- Build with love
- Context over control
- Challenge ideas, not people
- Break it down, amp it up
Company HQ
Farringdon, London, UK
Leadership
Nicolas Sharp
(CEO)Nicolas Sharp is the founder and CEO of Attio, the AI CRM.
Alexander Christie
(CTO)Alex Christie is CTO and co-founder of Attio, the AI CRM. Alex defines the company’s strategic product vision and oversees the development of its platform.
People progressing
Joined as a Software Engineer in 2019. Promoted to Senior in 2021 and Staff in 2023.
Joined in 2024 as a Design Engineer, promoted to Senior Design Engineer in 2025.
Joined Marketing in 2019. Promoted to Growth Marketing Manager in 2021, Head of Growth and Brand in 2023, and VP of Marketing in 2025.
Joined in 2023 as Marketing Specialist. Promoted to Marketing Associate in 2024, and Senior Marketing Associate in 2025.
Diversity, Equity & Inclusion at Attio
- We're dedicated to building a company that champions the diverse world we live in. That means hiring a team rich in diverse backgrounds, perspectives and ideas
- We're committed to equal opportunity and treatment in all aspects of recruitment, selection and employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age or disability
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