Senior Director of Engineering, Salesforce

• Engineering management experience of 15+ years, with preference for those who have led frontend, backend, and infrastructure teams
• Proven experience collaborating with customers, executives, and business stakeholders
• Track record of successfully managing multiple teams and direct reports simultaneously
• Experience owning a product or product feature from zero to launch
• Strong technical foundation enabling effective mentorship and team leadership
• Demonstrated success in setting and tracking team objectives (OKRs) and metrics
• Commitment to and experience with inclusive hiring and team-building practices
• Superior critical thinking and communication abilities
• Exceptional written and verbal communication skills
• Ability to effectively manage competing priorities and make clear decisions
• Comfortable operating at both strategic and tactical levels
• Strong business acumen and ability to balance technical and business considerations
• Proven track record managing production SaaS environments

Desirable

• We are seeking a Senior Director of Engineering to oversee our Quip Product Engineering team within the Productivity engineering organization. Quip works with and supports through our Slack organization
• This critical role will lead a team focused on developing and maintaining essential features that enable Quip's most significant and active customers to effectively collaborate and operate their businesses
• Providing strategic direction and support to help the team address crucial business challenges
• Mentoring engineering managers and engineers in their professional development
• Making informed decisions to optimize project priorities, team engagement, technical sustainability, and customer satisfaction
• Create and execute plans to improve how we support our engineering teams through both immediate solutions and long-term strategies
• Foster an environment where team members can openly discuss and learn from technical issues
• Find and address ways to help engineering teams improve their system reliability, performance, and efficiency
• Plan and deliver system improvements that enhance features, scalability and dependability for our customers while making it easier for engineering teams to deploy code safely
• Work across departments to complete major projects successfully
• Maintain clear communication with team members and leadership at all levels
• Help other engineers and teams adopt best practices for system reliability through mentoring and guidance