Business Development Representative Lead, charles
Sharing VSOP (virtual stock options) in the ownership and success of charles
3-4 days a week in office
Conversational commerce SaaS
Be an early applicant
Conversational commerce SaaS
101-200 employees
Be an early applicant
Sharing VSOP (virtual stock options) in the ownership and success of charles
3-4 days a week in office
101-200 employees
Company mission
To empower brands to leverage end-to-end relationships with their consumers using the power of conversational commerce.
Role
Who you are
- Proven track record with at least 2 years of experience as a BDR or preferably, BDR team lead experience
- Deep understanding of B2B SaaS sales processes and lead generation strategies, especially from an Outbound perspective
- Excellent understanding for best practices on different channels (cold calling, cold messaging, etc.)
- First leadership experiences but most importantly the relevant drive and joy for developing people
- Strong interpersonal and communication abilities, with a talent for building relationships both internally and externally
- Business-proficient English as well as German language skills
- Experience with CRM and sales enablement tools (HubSpot, Outreach, Cognism)
- Analytical mindset with the ability to interpret data and translate it into actionable strategies
- Ability and drive to automate and simplify
- A passion for innovation, growth, and helping businesses succeed
- Resilient, adaptable, and able to thrive in a dynamic, fast-paced environment
- Goal-oriented and highly driven to achieve and exceed targets
What the job involves
- As the BDR Team Lead, you will be at the forefront of our growth strategy, managing and coaching a team of Business Development Representatives to excel in lead generation and pipeline development
- You’ll play a pivotal role in defining strategies, optimizing processes, and fostering a high-performance culture within the team
- This position is perfect for someone who thrives in a fast-paced environment and is passionate about empowering their team to achieve outstanding results
- Team Leadership & Development
- Lead, mentor, and motivate a team of BDRs to meet and exceed lead generation and pipeline targets
- Provide regular coaching, feedback, and training to enhance skills and performance
- Foster a collaborative, goal-oriented, and energetic team culture
- Strategy & Execution
- Develop and implement effective lead generation strategies aligned with business objectives
- Monitor and analyze team performance metrics, providing actionable insights for continuous improvement
- Collaborate with Marketing and Sales teams to ensure alignment on messaging, target audiences, and conversion goals
- Process Optimization
- Refine prospecting workflows, outreach strategies, and tools to maximize efficiency and effectiveness
- Establish and document best practices for the team, ensuring scalability as we grow
- Utilize our tech stack to track team activities and measure success
- Collaboration & Reporting
- Act as the bridge between the BDR team and senior sales leadership, reporting on key metrics and progress
- Provide insights into market trends, customer needs, and competitive intelligence to inform broader business strategies
- Represent the team in cross-departmental meetings and initiatives
Our take
Building strong relationships with customers is vital to any eCommerce business, but this is no easy feat. charles solves this problem with its innovative Conversational Commerce platform.
Conversational Commerce utilises chat services like WhatsApp, optimising them for customer communication and integrating them into sellers’ platforms. This makes it easier for businesses to directly engage with their customers, improving consumer spend by up to 60% and driving up customer loyalty.
Conversational Commerce is big business in markets like China, but its adoption in Europe and elsewhere is relatively new. With its significant funding and streamlined, all-in-one solution, charles is well-placed to gain a leading position in this promising new market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jul 2022
$20.6m
SERIES A
Apr 2021
$6.6m
SEED
Total funding: $28.3m
Company benefits
- Be part of an ambitious tech company & team shaping the C-Commerce world
- Full time employees receive ESOP to have the opportunity to share ownership and success of Charles
- BVG employee offers
- Personal Trainer
- Virtual Yoga and Meditation sessions
- Company lunch on Thursdays
- High level of responsibility and space to develop
- A friendly, open, multi-cultural work environment
- A great office in the heart of Berlin Mitte
Company values
- Drive from within
- Care for each other
- Accelerate for break through
- Focus on what matters
Company HQ
Mitte, Berlin, Germany
Articles
Leadership
Andreas Tussing
(CEO & Co-Founder)Co-founded Spotted. Worked as an associate partner at McKinsey & Company for six years before founding Charles.
Artjem Weissbeck
(Chairman & Co-Founder)Previously co-founded Kapten & Son.
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