Manager of Technical Account Management, Wiz
Cloud security company
Open for applications
Cloud security company
501-1000 employees
Open for applications
501-1000 employees
Company mission
To help organizations create secure cloud environments that accelerate their businesses.
Role
Who you are
- 7+ years of experience as a TAM, Solutions Engineer, or a related customer-facing technical role
- 3+ years of experience managing technical customer-facing teams
- Practical understanding of cloud services, architectures, and security best practices, with CSP level certifications (e.g., Certified Solutions Architect, Certified DevOps Engineer) preferred
- Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them
- Proven track record of mentoring and managing high-performing technical teams
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization
- B.S. in Computer Science, Engineering, or similar field, or equivalent experience
What the job involves
- Come join the company that is reinventing cloud security and empowering businesses to thrive in the cloud
- As a Manager of Technical Account Management, you will be responsible for ensuring the success and satisfaction of Wiz customers in EMEA. You will oversee a team of highly skilled Technical Account Managers “TAMs”
- Technical expertise, customer-facing experience, and strong leadership skills will be essential in addressing both the technical and business requirements of the role. TAMs serve as the bridge between customers and the broader Wiz team, you’ll streamline collaboration between Product Management, Sales, Engineering, and Support for a cohesive customer experience
- Join Wiz as a Manager, Technical Account Management to contribute to customer success and to be a part of an innovative and collaborative company that values excellence and growth
- Lead, mentor, and motivate a team of TAMs. Provide the team with technical and strategic guidance to ensure delivery of exceptional service to customers in EMEA
- Collaborate with Operations, Sales, Renewals, and Marketing teams on at scale customer programs to help drive customer retention and growth
- Program management account escalations to ensure timeline and well-coordinated resolution
- Maintain up-to-date functional and technical knowledge of the Wiz platform. Continuously monitor news related to new & emerging cloud security threats. Grow your knowledge of the Wiz ecosystem (Cloud Service Providers, Technology partners, ...)
- Help customers make the most of their Wiz investment by pointing them to the right resources. Measure customers’ achievement via a data driven approach and report those both internally and externally
- Identify and address technical issues to ensure high levels of customer satisfaction. Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently
- Advocate for customer needs across various departments (product management, support, ...). Offer insights regarding the availability of new features in Wiz
Our take
Originally founded in Israel – a hotbed for rapid growth cybersecurity companies of late – Wiz hit the headlines when it became the world’s fastest growing software company in Summer 2022. Incredibly, the company clocked up $180 million in annual recurring revenue in under two years since launching its first product, boasting major customers like Salesforce, Slack, BMW, and Asos.
It’s impressive enough that the startup was able to attract hundreds of millions in investment so early in its lifespan, but the fact that it was co-founded by a team of former Microsoft executives no doubt helped on this front. However, to generate this kind of revenue so soon is extremely rare.
The company has fueled its growth with aggressive hiring and product expansion, adding modules for Container and Kubernetes security, DSPM, and CDR - enabling organizations to further consolidate their cloud security program into a single, fully comprehensive platform.
Following its early 2023 Series D funding round, the company has reached a $10 billion valuation, officially making it the world's largest cybersecurity unicorn and it is the fastest SaaS company to achieve such a valuation.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
May 2024
$1bn
SERIES E
Feb 2023
$300m
SERIES D
Total funding: $1.9bn
Company HQ
Chelsea, New York, NY
Leadership
Assaf Rappaport
(CEO)Previously co-founded and was CEO of security SaaS Adallom (acquired by Microsoft in 2015). Subsequently spent four years at Microsoft as a General Manager, first of Cloud Security, then R&D Israel.
Ami Luttwak
(CTO)Was the co-founding CTO of Adallom, next joining Microsoft as CTO of the Cloud Security Group, before becoming CTO of R&D Israel.
Yinon Costica
(VP of Product)Was also Adallom's VP of Product. Joined Microsoft as Partner Director of Product Management, Cloud Security after its acquisition of Adallom.
Roy Reznik
(VP of R&D)Is also the Co-founder & Master Distiller at Kataro Distillery. Before this they worked as Principal R&D Group Manager for Microsoft, joining the company from Adallom whom they co-founded.
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