Support Specialist, Veza
Identity security platform
Job no longer available
Identity security platform
201-500 employees
Job no longer available
201-500 employees
Company mission
To help organizations trust confidently so they can unlock the value of their data.
Role
Who you are
- Experience: 3-4 years of IT experience, with exposure to IT security, or identity management platforms (e.g., Okta, Ping, or similar IAM solutions)
- Technical Skills:
- Basic understanding of infrastructure technologies (cloud platforms, virtualization, networking)
- Practical experience in at least one cloud platform(e.g., AWS, Azure, GCP), with the ability to deploy and manage resources (e.g., EC2, Azure VMs, or Google Cloud Storage) and configure basic security settings (e.g., IAM roles, security groups)
- Entry-level proficiency in scripting languages (e.g., Python, PowerShell) with the ability to write scripts for automation of IT tasks
- Hands-on experience with automation tools (e.g., Terraform, Ansible) for provisioning infrastructure and familiarity with containerization technologies (e.g., Docker, Kubernetes) for deploying and managing containerized applications
- Working knowledge of Directory Services (e.g., Active Directory, Azure AD/Entra ID), including experience with user and group management
- Soft Skills:
- Team-oriented with strong collaboration and communication skills
- Adaptable to a fast-paced startup environment with changing priorities
- Solid problem-solving and troubleshooting skills with a willingness to learn
What the job involves
- The Support Specialist will assist in building, maintaining, and troubleshooting cloud and on-premises infrastructure environments used for customer demos and engineering testing
- This role will support the Manager, Customer POV, Demo & Lab environments in ensuring high availability, collaborating with presales and engineering teams, and implementing automation to enhance efficiency
- Infrastructure Support: Assist in the setup, maintenance, and monitoring of cloud and on-premises infrastructure for customer demo environments, trial environments, and engineering testing, ensuring reliability and performance
- Troubleshooting: Identify and resolve infrastructure issues under the guidance of the Enterprise Architect
- Automation Assistance: Support the development and implementation of automation scripts (e.g., Python, PowerShell) and tools (e.g., Terraform) to streamline provisioning and management tasks
- Cross-Team Collaboration: Work with sales , engineering, and product teams to understand requirements and provide infrastructure support for demos, trials, and testing
- Configuration Support: Help configure product storylines and environments for demos and trials, ensuring alignment with customer needs and product capabilities
- SaaS Integration Support: Assist in integrating solutions with SaaS platforms like Workday, Oracle, or Salesforce to enhance demo and trial environments
- Documentation and Reporting: Maintain documentation for infrastructure setups, configurations, and troubleshooting processes, ensuring clear communication with the team
- Customer POV Assistance: Support the maintenance and monitoring of customer proof of value environments, ensuring a seamless experience for customers
Our take
Data is migrating to the cloud, but many organizations lack the tools to protect their data from cloud-based threats and challenges. Veza solves this problem with its authorization-based cloud security platform.
Data volume is set to triple by 2026 and cyber crime is on the rise. As such, companies like Veza are in high demand. However, Veza sets itself apart from its competitors thanks to its focus on authorization, which has been a missing piece of the cloud ecosystem for some time. Veza's ability to tap into a lucrative and underserved gap in the market has allowed it to attract significant attention. The company has raised impressive funding, which is testament to its growing impact.
Recently, Veza was acquired by Service Now, a major milestone for the fast-growing company. Alongside this, Veza also raised $108M in funding in 2025, taking its valuation to $808M and showing strong confidence in its platform. Now part of ServiceNow's security and risk portfolio, Veza is set to scale its technology on a global scale and play a central role in how organizations manage access across cloud, data and AI.
Steph
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Apr 2025
$108m
SERIES D
Aug 2023
$15m
LATE VC
Total funding: $233m
Company HQ
Mountain View, CA
Leadership
Tarun Thakur
(Co-Founder & CEO)Previously, Tarun co-founded Datos IO which was acquired by Rubrik. He also served as a GM of Rubrik Database Products at Rubrik.
Maohua Lu
(Co-Founder & CTO)Prior to Veza, Maohua was a Senior Staff Engineer at Rubrik, a Technical Director at Datos IO and Research Staff Member at IBM.
Robert Whitcher
(Co-Founder & Chief Architect)Previously a Principal Technical Architect at EMC for 6 years, then worked as a Senior Systems Engineer at SolidFire. He also spent 7 years at Datos IO as a Principal Architect.
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