IT Systems Engineer, Trustpilot
Device Management
Bonus available
Consumer review website
Job no longer available
Consumer review website
1001+ employees
Job no longer available
Bonus available
1001+ employees
Company mission
To bring people and businesses closer together to create ever-improving experiences for everyone.
Role
Who you are
- Strong working knowledge with MDM technologies, including device enrollment, configuration management, application deployment, and security policy enforcement
- In Depth knowledge of macOS and Windows management
- Knowledge of enterprise SaaS solutions (e.g. Slack, Google Workspace, Microsoft Entra ID, Zoom)
- Solid understanding of core network technologies, including wireless networking principles, VLAN, DHCP, and DNS
- Ability to work independently and in a team environment
What the job involves
- The IT Systems team is responsible for implementing and operating core IT systems and services used across Trustpilot’s global offices to enable employees to access IT services securely and efficiently
- As an IT Systems Engineer, you will have an important part in evolving and building the internal IT network infrastructure and services in a cloud environment working with SaaS solutions and cloud architecture
- Manage the entire lifecycle of Trustpilot's corporate devices through Jamf and Intune
- Develop and operate cloud network services and infrastructure (Cloud VPN, Cloud Certificate Enrollment service, and monitoring solutions)
- Configure and implement scalable SaaS solutions (requirements gathering, architecting, configuring, and team training)
- Create and maintain technical documentation of systems and processes
- Investigate system and security alerts and provide incident response
- Handle tickets of incidents and Service Desk escalations
- Participate in the on-call incident response rotation outside of regular business hours
- Establish and develop relationships with internal and external stakeholders
- Participate in internal and cross-functional projects involving stakeholders of all levels
Salary benchmarks
Our take
Fuelled by the rise of the consumer voice, Trustpilot began with the vision that a brand's future is trust and transparency powered. Since launch, the site has hosted over 300 million reviews for hundreds of thousands of businesses.
The company works hard to make sure customers are reading reviews based on real experiences and take an active stance in combating fake reviews. This includes forming a partnership with Veriff to offer identity verification services to the community.
Trustpilot earns a majority of its revenue from companies that subscribe to its services. This enables companies to collect reviews at key moments in customer journeys, showcase their reviews elsewhere, and unlock customer insights. After a successful IPO back in 2021, the company has continued to grow and maintains it status as a trusted tool for consumers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Mar 2019
$55m
SERIES E
Jan 2017
$7.2m
LATE VC
Total funding: $179.1m
Company benefits
- Maternity & Paternity pay
- Train travel scheme
- '20% time' - work on anything you’d like
- 28 days holiday (excl. bank holidays)
- Work from home opportunities
- Pension and life insurance
- Full access to Headspace
- Regular events and socials
- Health cash plan, online GP, 24/7, Employee Assistance Plan
- And more! (Varies by location)
Company HQ
København K, København
Leadership
Adrian Blair
(CEO)CEO of the company since 2023. Also Co-Founder and Chair at Circl. Former CBO at Cera, CEO at Dext and Global COO of JUST EAT.
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