Lead Product Manager, Updater
Updater Pro Onboarding
Organize & complete your moving tasks in one place
Job no longer available
Organize & complete your moving tasks in one place
201-500 employees
Job no longer available
201-500 employees
Company mission
To solve all your moving problems.
Role
Who you are
- 3+ years of experience in software product management, preferably in a B2B or B2B2C product space
- Experience in the multifamily property-tech space
- Proven experience launching new product lines, ideally taking a product from concept to launch, or taking a product from one chapter of growth, to the next
- Ability to think strategically and execute tactically, with a strong focus on achieving business objectives and delivering measurable results
- Excellent communication and leadership skills, with the ability to effectively collaborate with cross-functional teams and influence stakeholders at all levels
- Experience working with Data and Data Analysts to understand impact sizing, multivariate test strategies, general product trends and optimization opportunities
What the job involves
- As a Lead Product Manager, you will play a critical role in driving the growth and success of our Updater Pro Onboarding product, which transforms the old way of managing resident move-ins (spreadsheets, calls, and emails) with an easily-configured move-in app to help with move-in-tasks, renters insurance, internet and utility set up, and more
- This is an exciting opportunity to make a meaningful impact on the lives of our customers by making the resident onboarding experience delightful and efficient for leasing staff and residents alike
- Collaborate with cross-functional teams, including engineering, design, marketing, and operations, to define and execute the product roadmap for the Updater Pro Onboarding product
- Conduct market research and competitive analysis to identify opportunities for product enhancements, 3rd-party integrations, and other ways of deepening product-market-fit
- Develop a deep understanding of customer needs and pain points to drive product enhancements and create innovative solutions
- Collaborate with the go-to-market team to gather and understand product feedback, incorporating it into the product strategy
- Partner with engineering teams to prioritize and execute key product enhancements and initiatives
- Work closely with the Data organization to analyze product usage trends, identify opportunities, and implement meaningful product improvements
- Engage with the customer-facing teams to comprehend customer pain points and identify areas for improvement
- Lead the product team in executing both strategic and tactical initiatives, ensuring successful delivery of product features from concept to launch
- Collaborate with stakeholders to define key performance indicators (KPIs) and track product performance against business goals
Our take
Moving home involves a lot of planning and logistics, which can be overwhelming to manage on top of all the admin to find and secure a new place to begin with. Updater’s app allows home movers to take care of every aspect of relocation by arranging these moving logistics.
Through the app, users can transfer utilities such as water and gas, manage home insurance as well as TV and internet connections, and even sort out their mail forwarding. With this catch-all approach, Updater has accrued a strong reputation and is a clear market leader.
The company has secured strong funding to support its growth. To this end, it has invested in accelerating research and development, launching new products and user features, and also expanding into more industry verticals to really cement its leading position.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-17% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Nov 2021
$60m
CONVERTIBLE
Sep 2017
$45m
LATE VC
Total funding: $160.5m
Company benefits
- Ownership in the company
- Unlimited PTO
- Wellness perks
- Medical, dental, and vision
- Team offsites
- Remote-first
- 401K
- Career planning
Company HQ
Union Square, New York, NY
Leadership
David Greenberg
(Founder & CEO)Also Executive Chairman at MoveHQ. Began their career as a Corporate Associate at Cravath, Swaine & Moore, and was Director at DRS.
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