Workplace Experience Manager, Kin Insurance

• We are looking for an enthusiastic, detail-oriented, and organized Workplace Experience Manager to join our People Team at Kin
• At least 2 years of experience in office management, with a passion for creating and maintaining an organized, efficient, and welcoming workspace
• Proven experience planning and executing events, including logistics, vendor coordination, budgeting, and managing multiple events simultaneously
• Comfortable working in our downtown Chicago office Monday–Friday to ensure smooth day-to-day operations, events, and workplace experience
• Ability to assess situations holistically, anticipate needs, and take initiative in a fast-paced, evolving environment
• Experience identifying opportunities for improvement and implementing solutions to enhance efficiency, organization, and employee experience
• Strong relationship-building skills, with the ability to engage effectively with colleagues, vendors, landlords, and other stakeholders at all levels
• Ability to work cross-functionally to support onboarding, workplace initiatives, and company culture
• Professional, approachable, and committed to fostering a positive and collaborative work environment
• Strong decision-making skills, with the ability to balance being a “yes” person while knowing when to push back on policies, budgets, or logistics
• Excellent verbal and written communication skills, with the ability to effectively interact with diverse teams and external partners

Desirable

• Based in our Chicago office, this role requires in-person work five days a week and will be the go-to resource for managing office logistics and coordinating in-office events
• You'll ensure smooth collaboration between local and remote teams while maintaining a tidy, welcoming, and well-organized office environment
• Additionally, you will oversee company swag and office supplies, support the planning and logistics for team-building events, and assist with various administrative tasks
• As a key member of the Learning & Engagement team, you will play an essential role in ensuring the office environment fosters connection, engagement, and productivity
• Maintain a professional, organized, and welcoming office environment by keeping the workplace tidy and providing support to all Kin employees and guests
• Track and process supply orders, coordinate deliveries, and ensure food and supplies are adequately stocked
• Create and share resources and communications around workplace events and updates
• Provide backup administrative assistance, including scheduling and calendar management
• Manage relationships with office vendors and research new vendors to improve office services
• Oversee mail processing, including virtual mail sorting and FedEx shipments
• Submit and reconcile expenses, ensuring accurate budget allocation and tracking office spending with receipt reconciliation in our expense platform
• Communicate with the landlord and building management regarding maintenance, deliveries, and other needs
• Act as air-traffic-control for all Kin events by overseeing general planning, helping execute the events and support leaders booking large-scale onsite events
• Organize team outings and dinners, including contract negotiation and submission to the company procurement system
• Creating meaningful events and experiences both in-office and remotely, with a large focus on turning the office into a destination for local Kinfolk
• Plan, design and execute engaging events both in office and virtually
• Collaborate with IT for the setup and maintenance of virtual meeting equipment
• Negotiate group rates with local hotels, secure contracts, and submit them for review in the company procurement system
• Greet and sign in visitors and create employee ID badges
• Manage catering orders, event setup, and post-event cleanup
• Support the new hire onboarding process by partnering with the rest of the Learning & Engagement team
• Coordinate new hire welcome boxes, employee gifts, and team-building events
• Own the company swag program, handling inventory, vendor relations, and shipping
• Collaborate with the People Team to create positive employee experiences at multiple stages of the employee lifecycle
• Schedule office events and maintenance in shared office and onsite calendars

• Kin will accept applications for the role until April 4, 2025