Project Manager & Enablement Specialist, FISPAN
$65-68k
ERP banking platform
Open for applications
ERP banking platform
101-200 employees
Open for applications
$65-68k
101-200 employees
Company mission
FISPAN's mission is to help banks easily connect with their corporate clients.
Role
Who you are
- Experience: 5-7+ years of progressive experience, including a proven track record in project management paired with corporate training, instructional design, digital adoption, or technical enablement
- Project Management Expertise: Strong mastery of project management principles and frameworks (e.g., Agile, Scrum, Kanban). Proven ability to manage multiple competing project timelines simultaneously, prioritize deliverables, and keep cross-functional tracks moving forward
- Cross-Functional Influence & Communication: Exceptional presentation, facilitation, and relationship-management skills. Proven ability to influence stakeholders, facilitate project teams without direct authority, and translate complex technical workflows into accessible enablement assets
- Interactive Demo & Content Creation: Experience scoping, designing, or building guided product tours or interactive demo experiences (e.g., using platforms like Navattic, Walnut, Reprise, or advanced sandbox/screencasting environments)
- Technical Writing & Documentation: Strong writing and editing skills with a sharp eye for detail, structure, and clarity in technical documentation
- Education: Bachelor’s degree in Project Management, Business, Technology, Communications, or a related field
- LMS & Tool Proficiency: Hands-on experience managing and optimizing Learning Management Systems (LMS) and enterprise knowledge repositories
- Location/Language: Candidate must be located in Vancouver. Native English proficiency is required. French language proficiency is a strong plus
- Industry Interest: Preference given to candidates with experience in Financial Technology, Banking, ERPs, or B2B SaaS
What the job involves
- As a Project Manager & Enablement Specialist at FISPAN, you will sit at the intersection of execution and strategy—managing the lifecycle of our knowledge initiatives while driving the operational effectiveness of our global teams and key bank partnerships
- We are seeking an enablement specialist with a strong foundation in project management methodologies and instructional design to own, structure, and execute our internal and external training, guided product demo development, and documentation roadmaps
- This is a high-impact role requiring hands-on execution and cross-functional coordination
- You will manage complex projects from conception to completion, driving alignment across Product, Engineering, and Sales, while keeping timelines, resources, and deliverables on track
- Your ability to project manage highly technical initiatives, collaborate effectively across departments, and translate complex concepts into structured, scalable enablement programs and interactive experiences will be critical to driving our operational excellence and market leadership
- End-to-End Project Management: Manage the full lifecycle of training, guided product demo development, and documentation initiatives. Define project scope, track milestones, manage risks, coordinate resources, and ensure timely delivery of high-priority enablement projects
- Enablement Strategy & Execution: Design, build, and deploy comprehensive training curriculums, interactive product demos, and learning pathways for internal teams and external bank partners, ensuring alignment with product release cycles and company milestones
- Cross-Functional Collaboration: Serve as the primary project point of contact connecting Product, Engineering, Sales, and Executive leadership. Run discovery sessions to identify knowledge gaps, extract technical requirements, and build consensus on enablement and demo priorities
- Documentation & Governance Strategy: Direct the creation, styling, and maintenance of technical guides, standard operating procedures (SOPs), release notes, and reference manuals. Establish maintenance schedules and governance models to ensure all technical content remains accurate and scalable
- Infrastructure & Enablement Tool Ownership: Project manage the implementation, maintenance, and optimization of our Learning Management System (LMS), interactive demo software, and internal knowledge bases (e.g., Confluence, Notion), ensuring seamless version control and content accessibility
- Metrics & Reporting: Define, track, and analyze key performance indicators (KPIs) regarding project delivery, training effectiveness, demo engagement, and documentation adoption. Report on milestones, knowledge retention, and program impact to senior leadership
Our take
Small/medium-sized businesses (SMBs) have come under heightened operational pressure over recent years. It’s no help that this group has historically been radically underserved by legacy banks, but now the tide is turning: many banking institutions are doubling down on improving the quality and efficiency of their commercial banking solutions, and software company FISPAN is helping them get there.
FISPAN helps companies embed their commercial banking services into the existing ERP or accounting software used by their customers to run businesses. It’s a great way for banks to outsource the level of innovation required to keep up with commercial client demand - and, therefore, a great way of competing with the more agile neobanks, who are siphoning off legacy banking clients in substantial numbers.
FISPAN’s astute positioning has made its platform increasingly attractive for banks under pressure to keep up with the breakneck pace of change in fintech. It’s taking advantage of it too, with plans to expand to the lucrative European and Asian Pacific banking markets, and accelerated product development fuelled by 2025's Series B round of funding.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-31% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2025
$30m
SERIES B
Sep 2023
$2m
SERIES A
Total funding: $69.9m
Company benefits
- 4-Week Vacation
- Health & Wellness Coverage
- 100% Parental Leave Top-Up
- Downtown Vancouver Offices & Amenities including fitness centre
- Daily Coffee Runs & Weekly Team Lunches
- MacBook / Apple equipment
Company HQ
Coal Harbour, Vancouver, BC
Leadership
Clayton Weir
(Co-Founder)Previously worked as a Senior Analyst and then Head of Growth at BC Tech. Underwent a Teaching Team entrepreneurship with the University of British Columbia, and spent over 5 years on the board of car-sharing co-operative Modo.
Lisa Shields
(Founder & CEO)Held senior software engineering roles at MacDonald Dettwiler and Environmental Criminology Research Inc., before moving on to found and serve as CEO/Director of gig economy global payments company Hyperwallet. They are a committee member for FinPay Canada, and on the Board of Directors for Thinkific.
Valery Novikov
(Co-Founder & CTO)Held a number of senior software roles at Netcracker Technology, before moving on to found NV Trading. Alongside work at FISPAN, they work as an Instructor at UBC Sauder School of Business.
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