Content Executive, Chip

• We’re not expecting you to be a CRM or a financial expert, but you need to be enthusiastic and knowledgeable about the industry and what we do at Chip
• If you know your way around canva/figma etc, and platform native social media content tools that’d be a huge plus too
• This is a junior role
• So, we’re open to recent graduates, but if you don’t have any work experience in finance or content marketing, we’ll need to see evidence that you can write/create content, you have a genuine interest in the industry
• Evidence of content creation / writing ability (a portfolio of work, a blog)
• Impressive attention to detail
• Have worked in collaborative environment
• Drive to come to work to move metrics and win
• Understanding of how to persuade, motivate and excite people
• Passionate about content and building brands
• Switched on to current affairs with an interest in investing / finance
• This is a junior role, suitable for recent graduate, or someone with a few years of marketing or content experience looking to get into fintech

Desirable

• We want someone who can make our customers love Chip with compelling content
• Working very closely with the Brand Content Lead, you’ll sit on our new Loyalty Squad, and your wider team will be our highly collaborative in-house creative team
• Day-to-day, you’ll be paired with a CRM manager, and work with them to create the right content that’s delivered to the right people at the right time, to make them love Chip and our brand
• Taking people on a journey from a new customer through to becoming a real advocate for Chip, exclaiming “wow this app is amazing.”
• Specifically you will be tasked with writing emails, blogs, webpages, push notifications, app and social content as needed
• You’ll also be expected to edit, proof and peer review your colleagues' work as a key part of our in-house creative team’s QA process
• We need someone who can get to grips with our products, understand what the real benefits of Chip are and sell them to people
• But your challenge will be to work with the team to build the softer side of Chip, and help make us a brand people want to be a part of and recommend to their friends
• To do this you’ll need to have a strong creative streak, know how to structure an article, write tight impactful copy and have a feeling for both written and visual storytelling
• Ultimately you need to know what makes people tick
• Think about the little things you can create to make someone smile or feel impressed with every interaction with Chip
• Working very closely with the CRM team to deliver impactful content with a performance mindset
• Working as part of a collaborative and driven in-house creative team
• Writing emails, push notifications, blogs, webpages and creating other content as needed
• Proofing, QA and peer review content
• Keeping a library of content up to date
• Making data driven optimisations to content

• We usually respond within three days
• Video screen with someone from our Talent team
• Video interview with the hiring manager
• Final interview with some of the team