Vice President of Product Operations, Brandwatch

• 12+ years of experience in product management, with 5+ years in a senior leadership role (Director, Sr. Director or VP level) at a B2B cloud software company
• Proven experience managing mature products in highly competitive markets
• Demonstrated ability to lead and develop product management teams, fostering collaboration and a high-performance culture
• Deep understanding of product management best practices, cloud technologies, SaaS models, and enterprise software trends
• Strong strategic, analytical, and financial acumen with the ability to make data-driven decisions that align with business objectives
• Excellent communication and interpersonal skills, with a track record of successful cross-functional collaboration
• Experience with Agile methodologies and product management tools

Desirable

• The Vice President of Product Operations will lead the product operations function, acting as a strategic partner to our product, engineering, and design teams. Reporting to the CPTO, this position collaborates across the R&D organization to ensure operational efficiency, organizational accountability, strong cross-functional communication, and timely product delivery.
• This highly visible leadership role will drive the operational rigor needed to deliver high-quality products at speed, while providing the insights and infrastructure required for data-driven decision-making and continuous improvement
• You will oversee product analytics and delivery management and align with go-to-market (GTM) teams to ensure end-to-end product lifecycle success
• Define the vision and long-term strategy for your product line, ensuring alignment with overall business goals and market demands
• Lead roadmap planning, balancing customer feedback, competitive insights, product and commercial data,and emerging market opportunities with development resources and company priorities
• Establish and model discovery habits to regularly engage with customers and the market and ensure your teams stay close to their customers and users
• Track and analyze product performance metrics, customer adoption, and revenue impact to optimize the product lifecycle and identify areas for expansion or improvement
• Oversee the team’s prioritization process to ensure timely delivery of impactful product enhancements
• Lead, mentor, and develop a team of product managers, fostering a culture of collaboration, customer obsession, and accountability
• Establish clear objectives and KPIs for the team, providing regular feedback, coaching, and career development opportunities to promote a high-performing product organization
• Drive a metrics-driven culture within the product team, particularly focused on business outcomes
• Work closely with engineering & design to ensure alignment on product roadmap, goals, requirements, and delivery timelines
• Partner with sales, marketing, servicesand customer success teams to develop go-to-market strategies, product positioning, and pricing & packaging that maximize product adoption and revenue growth
• Collaborate with go-to-market teams on launch activities, sales enablement, and customer training, ensuring a seamless and impactful product release process
• Provide regular updates to executive leadership and key stakeholders on product performance, roadmap delivery, market insights, and upcoming priorities
• Prepare quarterly reviews, outlining achievements, challenges, and strategic adjustments needed for ongoing product success
• Present to customers and prospects in a variety of settings with clarity and confidence
• First 90 Days/KPI's
• Evaluate team and team structure and make recommendations to ensure team health and proper structure. Assess team processes for discovery, roadmapping and delivery execution
• Support delivery of the team’s current priorities
• Establish understanding of product portfolio, current roadmap and key stakeholders. Work closely with engineering and design to establishing working cadences, expectations and collaboration
• Analyze existing roadmap and supporting data to validateor course correct as needed to keep the team moving forward. Assess the product vision and create certainty for the teams on direction