Global Account Manager, Dynatrace
$166-207k
+ Lucrative variable commission structure, and Eligibility for Restricted Stock Units an Employee Stock Purchase Plan
More information about location
Digital and application performance monitoring
Be an early applicant
Digital and application performance monitoring
1001+ employees
Be an early applicant
$166-207k
+ Lucrative variable commission structure, and Eligibility for Restricted Stock Units an Employee Stock Purchase Plan
More information about location
1001+ employees
Company mission
To deliver answers and intelligent automation from data.
Role
Who you are
- If you are a master of the "land, adopt, expand, and renew" lifecycle and excel at leading matrixed, cross-functional global teams, this is your opportunity to make a massive impact
- HS diploma or GED
- A minimum of 7+ years of experience in closing enterprise software sales
Desirable
- Industry Expertise: You have worked with G500 banking, finance, or insurance customers as a Global Account and Relationship Manager
- Global Enterprise Selling: Extensive enterprise selling experience in large global accounts at the executive level
- Complex Deal Execution: A successful track record of handling large, complex deal negotiations and global contracts. You bring strong sales or consulting expertise and business acumen dealing with complex business software/IT solutions
- Federated Leadership: You have previously stood as a primary account manager or team leader for a large, globally federated enterprise working with multiple business units (influencing governance and policy is a massive plus!)
- Trusted Advisor: You can navigate across the business and the customer in a consultative approach, establishing credibility quickly with senior-level executives across organizations
- Domain Knowledge: You understand the Observability, Security, and/or technology-as-a-service space (IaaS, SaaS, PaaS)
- IT Ecosystem Fluency: Deep knowledge of the IT ecosystem in large, global enterprises
What the job involves
- As a Global Account Manager (GAM) at Dynatrace, you will own the global strategy, growth, and relationship-mapping for our most massive, complex enterprise accounts
- You will be responsible for driving the long-term adoption of the Dynatrace platform across multiple geographies (GEOs) by aligning our technology with the customer's overarching cloud and digital transformation strategies
- Global Account Ownership: Manage the growth, adoption, and overall health of the Dynatrace platform within assigned accounts on a global scale, collaborating closely with local sales, engineering, and support teams across various GEOs
- Strategic GTM & Account Planning: Create holistic, multi-year strategic account plans (2-3 year horizon) outlining key initiatives that drive customer success, cloud modernization, and strategy realization
- C-Suite Relationship Cultivation: Develop, nurture, and maintain long-term, trusted-advisor relationships with C-level executives, decision-makers, and key stakeholders across the customer's global business units
- Executive Sponsorship Governance: Map global stakeholders to govern current and future relationships, ensuring that Dynatrace executive sponsors are strategically engaged and aligned with customer leadership
- Drive ARR & Consumption: Mobilize and execute a comprehensive, end-to-end "land, adopt, consume, and expand" strategy to drive continuous Annual Recurring Revenue (ARR) growth
- Ecosystem Orchestration: Leverage the full strength of Dynatrace’s services, support, partner channels, and hyperscaler ecosystems (AWS, Azure, GCP) to expand our footprint through innovation and collaboration
- Virtual Team Leadership: Influence, inspire, and lead a highly virtual, matrixed team of resources across various LoBs, functions, and global geographies
- We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance
- Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances
- You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically
Our take
Dynatrace is a software intelligence platform that provides monitoring and analytics solutions as well as automation capabilities, enabling clients to scale their applications automatically. Designed to help organisations better understand and optimise their cloud operations, it allows them to deliver software at a faster and more secure rate.
Recognised as a leading provider of software intelligence solutions, the Dynatrace platform is utilised by some of the world's leading brands, including 72 of the Fortune 100, to optimise their customer experiences and provide an overall more innovative IT operation.
The company has received numerous awards in recognition for its position within the technology industry. In 2022, Dynatrace won 3 major awards - the best place to work, the best global culture, and the best company outlook, as well as being named a leader in the Gartner Magic Quadrant for APM and Observability for the second year in a row. Dynatrace has a strong reputation in its field for its innovation and customer satisfaction, bolstering its position as a leader and helping further its name within the industry.
Freddie
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2011
$4m
EARLY VC
Aug 2008
$12.9m
SERIES B
Total funding: $21.9m
Company benefits
- Full remote working options to hybrid ones combining home and in-office work
- Career development program supporting you in achieving your career goals
Company HQ
North Waltham, Waltham, MA
Leadership
Bernd Greifeneder
(Co-Founder & CTO)Previously the CTO and Senior Vice President at ruxit. Also worked as a Chief Technology Officer/Chief Software Architect at Segue Software.
Sok-Kheng Taing
(Co-Founder)Previously worked as the Head of eBusiness at Büro Handel. Now is on the Advisory Board for Fachhochschule Oberösterreich and the Chairwoman of the Supervisory board for Neoom Group.
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