Operations Manager, Red Kite
£35-45k
+ Generous Equity
Airbnb & holiday let management
Job no longer available
Airbnb & holiday let management
1-20 employees
Job no longer available
£35-45k
+ Generous Equity
1-20 employees
Company mission
To bring a fresh and modern service to Airbnb Management and Holiday Letting in the rolling hills of the Cotswolds and surrounding areas.
Role
Who you are
- 2+ years experience in a fast paced Operations role, ideally a startup
- Ability to thrive in a busy environment juggling multiple competing priorities
- Outstanding attention to detail - you enjoy making order from chaos
- Customer obsessed - knows where to deliver value and how important communication is to deliver this
- Understands high level Marketing & Sales - knows what good looks like, in copywriting and in photography
- Excellent project management skills - well organised, can prioritise quickly and effortlessly
- Ability to work autonomously and as a team player
- Work well under pressure, learn and adapt quickly to meet changing deadlines
- You constantly strive to make improvements to workflows and processes whilst implementing automated or digital solutions where appropriate
- Positive approach to life and work - we are a “can-do” team
Desirable
- Working knowledge of the Cotswolds and surrounding areas
- Love travelling and the Airbnb industry!
What the job involves
- We are hiring our first Operations Manager, who will be a founding member of the Operations Team. You will own the day to day Operations, this encompasses:
- Guest Experience
- Housekeeping & Property Maintenence
- Owner Experience & Onboarding
- Internal Systems & Processes
- As an early stage startup and one that embraces new technologies and innovation, we are looking for someone that is technically intuitive, has razor sharp attention to detail and an unwavering commitment to customer experience and delivery
- Initially, you will be solely responsible for the day to day so will not be shy of rolling your sleeves up. This will ensure you learn by doing and fully understand how everything works. In time, you will hire a high performing team that you will lead, coach and develop into future leaders of the business. This role would suit an ambitious all-rounder who is a people person with a keen interest in using technology to improve an outdated industry
- As a hospitality business, you will need to work 1 weekend per month to support the operation. This is a shared rota
Application process
- Apply via Otta
- Video call with Founder (30 mins)
- Case Study & Presentation
- In person Meet with Team
Our take
The demand for short-term stays has grown significantly, with platforms like Airbnb making it easier for property owners to connect with guests. Red Kite simplifies the process for homeowners by offering a complete property management solution that handles everything from listings to guest services.
Red Kite ensures properties are showcased effectively with professional photography and descriptions, while listings are managed across major booking platforms like Airbnb, Booking.com, and Vrbo. The service also uses a dynamic pricing model designed to help maximise income for property owners, with optional extras like cleaning and maintenance available.
All-in-all, it's an attractive proposition for those who want to rent out their spaces short-term without spending the time to manage multiple listings. Backed by a founder with a wealth of industry experience as well as personal hosting experience, Red Kite is managing more than 80 homes and is adopting tech solutions to streamline host operations. In short, its reliable service makes it easy for property owners to succeed in the short-term rental market.
Steph
Company Specialist at Welcome to the Jungle
Company
Company HQ
Headington, Oxford, UK
Leadership
Freddie Blunt
(Founder)Former Operations Manager (UK) for Sonder. Was COO at Yuno, and Global Expansion Director at Houst (formerly Airsorted).
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