Technical Writer, Satago
Contract
Helping small businesses improve cashflow by getting paid faster
Job no longer available
Helping small businesses improve cashflow by getting paid faster
21-100 employees
Job no longer available
21-100 employees
Company mission
To be the number 1 cash flow management tool.
Role
Who you are
- Excellent technical writing skills and ability to create new content in response to emerging requirements while leveraging approved content and approaches
- Ability to collaborate with multiple stakeholders and tease out their technical knowledge and put it into simplified (not over-simplified) language
- Proven working experience in technical writing of software documentation
- Ability to deliver high quality documentation paying attention to detail
- Proven ability to quickly learn and understand complex topics
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
What the job involves
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Obtain a deep understanding of the product and translate complex product information into simple, polished, and engaging content
- Write easy-to-understand user interface text, tutorials for end-users and engineering guides
- Analyze existing and potential content, focusing on improvement, reuse, and single-sourcing opportunities
- Prepare references and maintain manuals and other user documentation in consultation with engineering team
- Write end-user support and training documentation regarding information systems such as user guides, help texts, release notes, Preparation and delivery of end-user training for the system
Salary benchmarks
Our take
Satago is a flexible invoice finance, debt chasing and risk insight platform that has been designed to help businesses get paid on time. The system integrates with users' accounting software and automatically imports data about the invoices they have submitted to their business customers. Satago then takes over the chasing of users' debtors through customised, escalating email reminders. In effect they act as an out-sourced credit management CRM.
Integrated credit risk data means they can help companies prioritise not just the oldest debts, but the highest risk ones. If your customers still pay you late, Satago will advance payment on invoices. This means they are the only invoice finance business that tries to actively improve your financial health before ever giving you finance. Satago also has credit data on companies to help educate users about who are good customers, and who should maybe be avoided.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 5 rounds)
Sep 2025
$0.7m
GROWTH EQUITY VC
Mar 2022
$6.6m
EARLY VC
Total funding: $11.6m
Company benefits
- Extra day off for your birthday
- Perkbox
- 25 days holiday (excl. bank holidays)
- Work from home opportunities
- Health insurance
Company HQ
Soho, London, UK
Leadership
Sinead McHale
(CEO, not founder)Previously Project Manager at Arrowgrass Capital Partners for 2 years and CEO of Clear Funding also for 2 years.
Robert Mills
(COO, not founder)Previously Manager ofFinancial Services at KPMG for 5 years and Manager of Commercial Performance Improvement at BP for 2 years.
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