Workplace Experience Coordinator, NEXT Trucking
$48-58k
4 days a week in office
Making freight trucking easier
Job no longer available
Making freight trucking easier
201-500 employees
Job no longer available
$48-58k
4 days a week in office
201-500 employees
Company mission
To improve the way freight gets shipped and trucked.
Role
Who you are
- College graduates with a four-year degree preferred, but not required; 1-2 years of work experience in an office environment
- Customer Service, Receptionist, or Human Resources experience is a plus
- Knowledge of accounting, data and administrative management practices and procedures
- Knowledge of clerical and office management practices and procedures
- Advanced user in Google suite applications
- Exceptional customer service standards
- Strong verbal and written communication skills
- Strong organizational skills, time management, and attention to detail
- Ability to successfully interact with all levels of the organization
- Proven office management, administrative, or assistant experience
- Excellent time management skills and ability to multitask and prioritize work
- Attention to detail and problem solving skills
- Willingness to learn and personally develop
- Exhibits high level of integrity and honesty
- Service, customer service, and hospitality oriented
- Physical Requirements:
- Prolonged periods sitting or standing at a desk and working with a computer
- Able to stand/walk up to eight hours at a time
- Able to lift up to 40 lbs
- Able to move equipment which would include pushing, pulling, stooping and shoving, and bending
- Able to work in a noisy environment
- Ability to climb stairs
What the job involves
- The Workplace Experience Coordinator is responsible for creating a welcoming and comfortable atmosphere for our headquarters in Long Beach, supporting all employee-facing services, and maintaining office operational excellence
- Expected Hours of Work: Monday through Friday, 8:00 AM - 5:00 PM, but may be needed to adjust hours or work certain weekends if business requires it due to office management or event related activities
- Act as first point of contact at the front desk during business hours, assisting team members and prospective guests and answering calls and emails
- Proactively attends to the varying needs of the workplace to ensure all business functions are running seamlessly and provide strategic and problem-solving solutions in a timely and professional manner
- Manage allocation of office keys, elevator fobs, and parking pass and/or parking validation passes
- Proactively supports the daily administrative needs of the office
- Checks mail and package delivery and distributes accordingly
- Addresses office concerns and ensures prompt resolution
- Oversee vendor management for the office, including ordering supplies
- Act as the first line of response to Technology and Facility related concerns, troubleshoot issues, and follow up as required
- Coordinates cleaning, maintenance and repair requests with building facilities management
- Regularly assess space readiness, ensuring workspaces, conference rooms, and offices are safe and employee ready
- Help support return to work safety guidelines, best practices, and standards for employees and cross-functional service teams
- Assist with fostering a sense of community within the workplace and is a culture ambassador through daily interactions and coordinating monthly office events to encourage employee engagement
- Coordinate and prepare communications for company-wide events virtual or in-person such as Town Hauls and on-site meetings
- Partner with People Operations to maintain office-related policies; including maintain the Injury and Illness Prevention Plan and required safety trainings
- Support with employee-related vendors such as swag, business cards, travel and expense management, etc
Our take
NEXT Trucking is a system aimed at logistics and freight companies to help them better manage their fleet of vehicles. It is a trucker-centric marketplace that connects shippers with small truckers, particularly in and around ports. NEXT Trucking predicts that there is around $60B to be saved on this element of freight movement alone.
Founded by Lidia Yan, an entrepreneur who experienced the issues within the trucking industry firsthand, NEXT Trucking is applying technology to a complex problem. They have already helped move over $50 billion in cargo and have attracted global brands such as Sharp, Hitachi, and Hisense. During the movement of goods, a series of actors need to perform a specific function for the whole chain to succeed. Shippers often don't know where their product is at any one time, and the longer the process takes, the more it costs the shipper.
With logistics powering 10% of the world's economy, there's never been a more critical time for better management. Over the last few years, challenges brought on by the pandemic have meant that stakeholders need better ways to manage the movement of goods and troubleshoot problem areas. NEXT Trucking's platform and mobile app hope to provide the solution.
Steph
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2019
$97m
SERIES C
Jan 2018
$21m
SERIES B
Total funding: $124.3m
Company benefits
- Comprehensive coverage for medical, dental and vision with 401k match
- Generous paid time-off policy to fit your lifestyle and schedule
- Laptop provided on your first day plus whatever tools you need to do your job
- Snacks and Swag sent directly to your location
Company HQ
El Segundo, CA
Leadership
Lidia Yan
(Co-founder)Having studied at the University of Southern California, Lidia worked as a PR Specialist at interTrend before founding 9luxe.com and serving as MD of LAmade. They left their role at Newegg.com to co-found NEXT Trucking in June 2015.
Elton Chung
(Co-founder)Elton started their career at JPMorgan Chase and Citi for a combined 6 years before working in Logistical positions at Megatrans, Veeco West, and IDC Logistics. They used this experience to co-found NEXT Trucking in 2015.
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