Principal Solution Engineer, Salesforce
$168.4-225.3k
Office located in Palo Alto, CA
World's leading CRM provider
Job no longer available
World's leading CRM provider
1001+ employees
Job no longer available
$168.4-225.3k
Office located in Palo Alto, CA
1001+ employees
Company mission
To empower companies to connect with their customers in a whole new way.
Role
Who you are
- The ideal candidate has a strong technical background in cloud platforms (AWS, GCP), AI/ML model deployment, APIs, and enterprise software solutions
- You should be comfortable with pre-sales engineering, proof-of-concept development, and customer engagement
- Bachelor’s degree in Computer Science, Engineering, or a related field
- 5+ years of experience in solution engineering, pre-sales engineering, or technical consulting
- Proficiency in Salesforce products and features, like Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, and the Salesforce Platform
- Understanding of Salesforce architecture, including APIs, integrations, and data management
- Experience with Lightning Web Components (LWC), Apex, Visualforce, and SOQL/SOSL
- Knowledge of CRM best practices, business processes, and industry-specific use cases
- Familiarity with tools like Salesforce Flow, Process Builder, and third-party integrations
- Strong knowledge of cloud platforms (AWS, GCP) and AI/ML deployment best practices
- Experience with RESTful APIs, microservices architecture, and enterprise software integration
- Experience with Python, Node.js, or Java for developing technical solutions
- Strong communication skills to translate technical solutions into business value for stakeholders
- Problem-solving mindset to design scalable, efficient, and future-proof solutions
- Presentation skills for product demos, workshops, and client interactions
- Collaboration and teamwork, working closely with sales, product, and development teams
Desirable
- Experience of apex code, metadata API
- Salesforce Certified Administrator
- Salesforce Certified Platform App Builder
- Experience building agent with AgentForce or other agentic platform such as llamaindex, langchain
- Knowledge of AI model lifecycle management and MLOps
- Familiarity with containerization (Docker, Kubernetes) and CI/CD processes
- Background in enterprise SaaS solutions and CRM platforms
What the job involves
- We are seeking a Senior Solution Engineer to join the Salesforce AI Research Incubation Team. In this role, you will work closely with product teams, AI researchers and customers to design, prototype, and demonstrate AI-driven solutions
- You will be responsible for understanding product/customer challenges, architecting technical solutions, and bridging the gap between research innovations and real-world applications
- Partnering with sales teams to understand client needs and design tailored Salesforce AI-driven solutions
- Collaborate with AI researchers and engineering teams to translate cutting-edge AI research into scalable enterprise solutions
- Work with frontend, backend and DevOps to deliver product demonstrations and technical presentations
- Drafting solution proposals, technical documentation, and proof-of-concepts (PoCs) implementations
- Staying updated on Salesforce releases, new features, and industry trends
Our take
Salesforce is a global cloud computing company, best known for its on-demand, comprehensive customer relationship management (CRM) solutions. The company was launched to mitigate the doubts that business owners felt regarding third party companies holding their data.
By providing essential, customer-oriented CRM software, Salesforce places itself at the heart of digitised businesses. Furthermore, by building out its AI capabilities, the company removes the complexity of AI, enabling any business to deliver smarter, personalised and more predictive customer experiences.
Due to the continued innovation offered by the company, over 150,000 companies, both big and small, are growing their business with Salesforce today. Despite a tumultuous 2023 filled with activist investors, a boardroom shake-up and the unprecedented step-down of Co-CEO Bret Taylor, Salesforce continues to close several acquisition deals and managed to drive up its stock value by 96% from the end of 2022 to 2023.
Steph
Company Specialist at Welcome to the Jungle
Insights
-8% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2001
$46.9m
SERIES D
Nov 1999
$13.2m
SERIES C
Total funding: $64.5m
Company benefits
- With 9 standard holidays and four floating holidays, you get a total 13 paid days off each year
Company HQ
Financial District, San Francisco, CA
Leadership
Marc Benioff
(Chair & CEO)Previously Senior Vice President at Oracle Corporation for 13 years.
Parker Harris
(CTO)Previously worked as a Software Engineer for over six years. Harris also co-founded Left Coast Software.
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