Director of Product Management, Sift
$220-256k
Fraud prevention
Job no longer available
Fraud prevention
201-500 employees
Job no longer available
$220-256k
201-500 employees
Company mission
Sift's mission is to help everyone trust the internet.
Role
Who you are
- 10+ years of PM and/or combined PM & PMM experience
- 4+ years of management experience
- Successful track record with technically complex, disruptive B2B products
- Experience with data-heavy products, machine learning, and/or analytics
- Experience in information security, fraud and/or risk products & industry
- Intellectual curiosity, a comfort with ambiguity, and a knack for structured problem solving
- History of working with SaaS products, platforms, and data-rich UIs is a plus
- Passionate about delighting customers
- Influential leader able to partner, energize and inspire
- Demonstrated aptitude for learning new technologies and methods
- Superb communication skills at all levels of the company
- Creative thinker and problem solver
- Demonstrated experience in assessing talent, handling performance and making tough decisions
- Excellent project management, organizational design, execution planning and control competency
What the job involves
- Product Management Leader: Lead a team of 10+ PMs in the US and Europe. Drive consistent product planning, feature release, and product management best practices. Work closely with designers, engineers, and data scientists, trust and safety architects, and go-to-market teams
- Roadmap Owner: Own the overall Sift product roadmap
- Measure Everything that Matters: Track the success of Sift products, evaluate new market opportunities. Bring both quantitative and qualitative ideas and insights back to the product team, the executive leadership team, and the broader company. Champion the deep understanding across Sift of what the future of Digital Trust and Safety looks like, and how Sift can add value
- Know our customers, protect our customer base: Stay close to our customers – both early and late adopters, both pre sales and post sales. Connect with as many real-world customers as is reasonable to have an authentic understanding of where the market is currently and where it is moving
- Understand digital trust and safety trends: Remain the foremost expert in all things related to digital trust and safety – past, present, and future
- Communicate value clearly: Team up with product marketing, sales, and technical services, ensure the value of Sift products are conveyed to sellers and buyers. Drive clarity and alignment around product vision, roadmap, and customer value
- Deliver Superb Customer/Problem Management: You will be in role to assist with deep customer challenges, architectures, and find creative workarounds – both in the sales cycle and post sales cycle
- Mentor others Foster a spirit of learning and growth throughout Sift. Invest in developing team members
Our take
As eCommerce sales are growing, so - unfortunately - is payment fraud. In a landscape where over 80% of first-time shoppers with smaller merchants are concerned about data security, retailers have to find ways to earn trust.
Sift is one company that sets out to prevent digital fraud by verifying customer identities and payment methods. It gives its clients, that include Twitter, McDonalds, Harry’s, DoorDash and Poshmark, the ability to confidently gain trust from their customers.
Worldwide, Sift serves tens of thousands of websites and apps. Building on its growth and successful fundraising efforts, the company acquired longtime partner Chargeback, and has now made a partnership with payabl to bring AI-driven fraud prevention to European merchants.
Steph
Company Specialist at Welcome to the Jungle
Insights
-2% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Apr 2021
$50m
SERIES E
Mar 2018
$53m
SERIES D
Total funding: $156.8m
Company benefits
- Competitive total compensation package
- 401k plan
- Medical, dental and vision coverage
- Wellness reimbursement
- Education reimbursement
- Flexible time off
Company HQ
Financial District, San Francisco, CA
Leadership
Jason Tan
(Executive Chair & Founder)Having studied at the University of Washington, Jason spent almost 3 years as a Zillow Software Design Engineer, before joining Optify and working as CTO of BuzzLabs for a year. They founded Sift in June 2011, serving initially as CEO and since January 2021 as Executive Chairman.
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